Unfortunately as the title says, the Megascans open beta launch will suffer a delay. Due to some very sad personal events affecting key Quixel staff, the 30th April deadline will be impossible to hit. Everybody involved fought very hard to keep the scheduled launch, but in the end it was just not possible.
I know this is not the first time it has been delayed, and I´m sure many of you are disappointed. Rest assured that development has not stopped on Megascans, but we don´t know how long the delay will be, and I don´t think there will be any more dates, when it´s done it will be released, (Open Beta).
The people working at the heart of Megascans were incredibly excited about finally unveiling all their work to the public, and hopefully they will get to do so soon!
As soon as there are any developments I will let you know.
Replies
Learn from it and move on.
I have never made such a bad experience with a software like with quixel, really. I mean this is just unbelievable, quixel is really on the best way to frighten even the last customers which are still believeing in this company.
I hope whatever the problems/roadblocks are that they can be quickly and cleanly resolved without too much stress, and I hope to see you guys out with new content and updates ASAP. This is a little disappointing, but I'd rather see you guys wait until it's ready instead of trying to push it so hard out the door that you bury it in the ground in the process. Keep up the hard work.
There is absolutly no support, a lot of customers are just angry that they have bought this kind of let's call it experimental software. There is reason why there comments are closed on facebook. No matter what they say or wrote, it shows only that they are afraid of getting spamed with negative feedback. This whole quixel suite and megascans thing is simply just disappointing.
Thats a good question endeffect! At least they should give the possibility to refund unhappy customers they're money.
if i can not get updates for the quixel suite, this company will never get another dime from me.
The next thing will come from quixel will probably be a new advertisement with couple of 4k renders using megascans to tease users, new open beta date most likely be delayed, couple of new feature announcements for ddo or another release of ddo with more bugs. But this is just beta, i can't even imagine when they will "give a date" for full release.
Allegorithmic is just a perfect and i mean a really perfect example of how companys should do it. Very good and strong software and it is exactly like you wrote, people are using they're forum to talk about art, to show art, to gives tips each other, to share nodes etc....
If you have a problem you get instantly help and i'm talking here not about software problems, cause they are like no problmes with the allegorithmic software. Allegorithmic is the exact 100% oposite of quixel.
And i'm also not talking about megascans just about they're main software. Megascans is dead for me. Simply becasue it will be for sure highly overpriced.
Quite a reputation you guys are getting. It doesn't help saying you are working your hearts out anymore when you have said this so many times.
This is just like the story of the kid guarding the sheep from the wolf, he gives out so many false alarms to the sheep herders in the end THEY DON'T CARE
I'm not worried about megascans, as it will probably be a kick ass service. I'm getting worried about the Suite itself.
Speaking about megascans in particular, here.
However, hope everything is good at Quixel and I look forward to the release whenever it is!
I agree that Allegorithmic have got their model and software down nicely, but the results you get just don't compare with DDO in my opinion- I have used both quite extensively and while Substance is more stable, everything just looks somewhat less high end and cheap. It's like Unity vs UE4 in terms of render power! I'm gonna just wait it out until Quixel get their stuff together.
Now i just want a stable 1.9 release or a refund.
@EoinOBroin, Yea comparing products is wrong here, we are comparing companies actually. Quixel is the worst company to me.
I mean basically both softwares are using the same technique, you can't compare thema like engines. A grey value of whatever will always be this grey value, a rougness value of 1 will always be 1, no matter what kind of software you are using "with slighltly differences maybe". The main difference between this both softwares is that Substance is a real software packed with much more possibilities than Quixel suite. And the most important point is, it works. But this will always be a taste thing, some people like to work in quixel some in substance. I also started to work quixel but than i changed greatfuly to substance after this whole desaster.
To get back on the main topic here, like i wrote ones, i simply hate companys which take your money and than they simply leave you with a unfinished piece of software. There is no excuse for waiting 5 months without any update. They simply made money with us stupid customers and than they leave us to work on megascans to make even more money with ridicules pack prices for megascans. and yeah haha more employees ? Employees have a cost and for me quixel is a "just money" oriented comapny. More employees means less expensive cars :-) i little bit of sarcasm should be allowed i think....
I thinks it's nothing to do with class.. I think most people here don't believe the post. Just going off history, it's one excuse after another. As someone put it, the boy that calls wolf. I am sure 99% of the people that posted, would not have, if truly it was a serious issue with someone.
This is for sure a very ineresting law case.
And i'm not personaly flamming, like you wrote 100 USD are not that much at least for me but i'm simply alergian when it comes to intolerable things like here.
But for me it sounds simply illogical, 4 days before the start of the beta and release of the new quixel suite "at least i hopped for a release" something happend? Even in the most worst case something really bad happend, they can't push a few buttons because of that ? This is still a company, this makes absolutly no sense. To be hornest i don't believe one word they say or write. And this is simply my opinion about this, maybe it sounds hard but after waiting 5 months to make this stupid software work, it is simply enough!
And yes after paying for this software it is my very very good right to complain about the support and the unfinished software!!!
Regardless, words aren't going to change the situation with the Quixel development team, hopefully they can sort everything out soon.
What kind of opinion should i have about quixel ? i had problems with the registration of my software, after sending them a mail i got 5 weeks later a answer. No updates since 5 month. The software is not working.
My last step was to think about seeling my license but the thread was deleted becasue quixel eula doesn't allow to seel a used license "which is absolutly not law confirm within the EU, you can't prohbit a user to sell a software license". My Mail address is coupled to my license, quixel says that they "can't" change a coupled mail address.
So were the heck is the support ? They do almost everything against they're users. And now tell me again that i'm overreacting. There is no way out of this desaster, no matter what you like to do.
Actually i don't even care about megascans, i would just get new version of ddo they announced 5 months ago and i'll be happy if it works okay(because i want gpu baker and 3d painting, i don't want to waste time for learning another software, but if they've would say it will release after 6-8-10 months, i would spend some time on other softwares at home).
But if someone starts to complain about complainers, sorry but it's quixel's job to make their users happy, not yours. No offense to other people. I've even got some unanswered e-mails from quixel about megascans. If somebody starts to defend this company, i would really want to hear an answer for this too.
That said, it sounds like someone at quixel is wishing it was merely "another excuse" right now.
"sad personal events affecting key Quixel staff"
that does not sound pleasant, so perhaps we can all put our disappointment aside for a week or so to wait and see where the land lies. This one time.
Small surprise or big surprise, i'd rather avoid turning someone's worst-week-ever into someone's beyond-worst-week-ever with negativity.
And at least developemnt hasn't gone the way of silent hill PT. there's still hope.
@oskarkeo I have also a very tolerant side and thats why i'm stopping right now to complain. Just because of respect in case somehing really bad happend.
Yeah i read that also about silent hills, man i even didn't play the demo :-( cause i have no PS4 :-(
Shame megascans have been delayed but I'm still keen to use it.
And Quixel suite 1,8 especially with stability fixes is a stable and working sw in my opinion. Not to say it needs some fixes and i am very much looking forward to the features of 1.9.
I might sound cold, but I fully understand and support the negativity in this thread because enough is enough.
Companies providing software have an obligation to provide customer service (which Quixel obviously does) to support their tools if they're interested in maintaining a customer base. Customers have an obligation to be civil in their correspondence. There's really no justification for treating representatives of the company badly. You can disagree with the way a company handles problems without making yourself look unprofessional - and as a result, the company you work for.
If you're not employed but are posting vitriol, you might want to reconsider doing so. I've heard Polycount being described as a very casual job interview. Respect goes a long way here.