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Solved: Suite 2 NDO can't edit normal map

Tay
Tay
I'm just trying to learn NDO and so far I can't add details to a normal map. when trying to add a rectangle to a normal map, it just comes up with a box and generates a new entry in the layer system called 'rectangle'. very annoying.

i was trying to follow along with a video here

https://www.youtube.com/watch?v=WirF2bV8iNk

and can't get past 1:50 in the time. It won't add the rounded rectangle to the normal map.

should I be looking at Substance Designer instead? I've had nothing but struggle with Quixel.

Replies

  • Synaesthesia
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    Synaesthesia polycounter
    Hey there, Tay!

    What version of Photoshop are you using? May I ask what your system specifications are?
  • Tay
    Hi Jonathan,

    Adobe Photoshop Version: 2015.1 20151114.r.301 2015/11/14:23:59:59 CL 1053036  x64
    Operating System: Windows 10 64-bit
    Version: 10 or greater
    System architecture: AMD CPU Family:15, Model:2, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 3512 MHz
    Built-in memory: 16284 MB
    Free memory: 10786 MB
    Memory available to Photoshop: 14478 MB
    Memory used by Photoshop: 58 %
    Modifier Palette: Enabled.
    Design Space: Enabled.
    Artboards: Enabled.
    3D Multitone Printing: Disabled.
    Highbeam: Enabled.
    Image tile size: 1028K
    Image cache levels: 4
    Font Preview: Medium
    TextComposer: Latin
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    License Type: Subscription
    Serial number: 96040029489052073449
    Feature::photoshop/extended: ON
    Feature::photoshop/standard: ON
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    Feature::32-Bit Layers: ON
    Feature::CountTool: ON
    Feature::Acrobat3D: ON
    Feature::Measurement: ON
    Feature::MATLAB: ON
    Feature::VanishingPointMeasurement: ON
    Feature::VanishingPoint3DSExport: ON
    Feature::VanishingPointDXFExport: ON
    Feature::Dicom: ON
    Feature::VideoLayers: ON
    Feature::Timeline: ON
    Feature::ExtendedMenuBar: ON
    Feature::3DPrint App: ON
    Feature::ImageStack Creation: ON
    Feature::ImageStack Editing: ON
    Feature::32-Bit Painting: ON
    Feature::ACRFilterAllowed: ON
    Feature::ACRFilterAvailable: ON
    Feature::ExportAssetsQueueFeature: OFF
    Feature::Creative Cloud Staging: OFF
    Feature::3DMultitonePrinting: OFF
    Feature::Artboards: ON
    Feature::Playground: ON
    Feature::Chording Palette: ON
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015\
    Temporary file path: C:\Users\TayVon\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
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    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins\

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       Photoshop.dll   Adobe Photoshop CC 2015   16.1  
       Plugin.dll   Adobe Photoshop CC 2015   16.1  
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       PSViews.dll   Adobe Photoshop CC 2015   16.1  
       SCCore.dll   ScCore 2015/04/17-16:55:22   80.1017022   80.1017022
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       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 3, 2015, 0408  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 3, 2015, 0408  
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       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
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       WRServices.dll   WRServices Fri Jul 31 2015 07:50:10   Build 0.21834   0.21834
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    Required plug-ins:

       3D Studio 16.1 (2015.1 x001 x003)
       Accented Edges 16.1
       Adaptive Wide Angle 16.1
       Angled Strokes 16.1
       Average 16.1 (2015.1 x001 x003)
       Bas Relief 16.1
       BMP 16.1
       Camera Raw 9.3
       Camera Raw Filter 9.3
       Chalk & Charcoal 16.1
       Charcoal 16.1
       Chrome 16.1
       Cineon 16.1 (2015.1 x001 x003)
       Clouds 16.1 (2015.1 x001 x003)
       Collada 16.1 (2015.1 x001 x003)
       Color Halftone 16.1
       Colored Pencil 16.1
       CompuServe GIF 16.1
       Conté Crayon 16.1
       Craquelure 16.1
       Crop and Straighten Photos 16.1 (2015.1 x001 x003)
       Crop and Straighten Photos Filter 16.1
       Crosshatch 16.1
       Crystallize 16.1
       Cutout 16.1
       Dark Strokes 16.1
       De-Interlace 16.1
       Dicom 16.1
       Difference Clouds 16.1 (2015.1 x001 x003)
       Diffuse Glow 16.1
       Displace 16.1
       Dry Brush 16.1
       Eazel Acquire 16.1 (2015.1 x001 x003)
       Entropy 16.1 (2015.1 x001 x003)
       Export Color Lookup Tables NO VERSION
       Extrude 16.1
       FastCore Routines 16.1 (2015.1 x001 x003)
       Fibers 16.1
       Film Grain 16.1
       Filter Gallery 16.1
       Flash 3D 16.1 (2015.1 x001 x003)
       Fresco 16.1
       Glass 16.1
       Glowing Edges 16.1
       Google Earth 4 16.1 (2015.1 x001 x003)
       Grain 16.1
       Graphic Pen 16.1
       Halftone Pattern 16.1
       HDRMergeUI 16.1
       HSB/HSL 16.1
       IFF Format 16.1
       IGES 16.1 (2015.1 x001 x003)
       Ink Outlines 16.1
       JPEG 2000 16.1
       Kurtosis 16.1 (2015.1 x001 x003)
       Lens Blur 16.1
       Lens Correction 16.1
       Lens Flare 16.1
       Liquify 16.1
       Matlab Operation 16.1 (2015.1 x001 x003)
       Maximum 16.1 (2015.1 x001 x003)
       Mean 16.1 (2015.1 x001 x003)
       Measurement Core 16.1 (2015.1 x001 x003)
       Median 16.1 (2015.1 x001 x003)
       Mezzotint 16.1
       Minimum 16.1 (2015.1 x001 x003)
       MMXCore Routines 16.1 (2015.1 x001 x003)
       Mosaic Tiles 16.1
       Multiprocessor Support 16.1 (2015.1 x001 x003)
       Neon Glow 16.1
       Note Paper 16.1
       NTSC Colors 16.1 (2015.1 x001 x003)
       Ocean Ripple 16.1
       OpenEXR 16.1
       Paint Daubs 16.1
       Palette Knife 16.1
       Patchwork 16.1
       Paths to Illustrator 16.1
       PCX 16.1 (2015.1 x001 x003)
       Photocopy 16.1
       Photoshop 3D Engine 16.1 (2015.1 x001 x003)
       Photoshop Touch 14.0
       Picture Package Filter 16.1 (2015.1 x001 x003)
       Pinch 16.1
       Pixar 16.1 (2015.1 x001 x003)
       Plaster 16.1
       Plastic Wrap 16.1
       PLY 16.1 (2015.1 x001 x003)
       PNG 16.1
       Pointillize 16.1
       Polar Coordinates 16.1
       Portable Bit Map 16.1 (2015.1 x001 x003)
       Poster Edges 16.1
       PRC 16.1 (2015.1 x001 x003)
       Radial Blur 16.1
       Radiance 16.1 (2015.1 x001 x003)
       Range 16.1 (2015.1 x001 x003)
       Render Color Lookup Grid NO VERSION
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       Ripple 16.1
       Rough Pastels 16.1
       Save for Web 16.1
       ScriptingSupport 16.1
       Shake Reduction 16.1
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       Solarize 16.1 (2015.1 x001 x003)
       Spaces 16.1
       Spatter 16.1
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       Sponge 16.1
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       STL 16.1 (2015.1 x001 x003)
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       Summation 16.1 (2015.1 x001 x003)
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    Optional and third party plug-ins:

       Dilation NO VERSION
       Filter Forge 4 4.007.30685.55250 Release, December 19, 2013 06:32
       Height2Normals NO VERSION
       Height2Occlusion NO VERSION
       Normalize normal map NO VERSION
       Normals2Cavity NO VERSION

    Plug-ins that failed to load: NONE

    Extensions:

       Recent Files  1.0.0
          C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.ccx.start\index.html
       Libraries  2.1.24
          C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html
       Start  1.0.0
          C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.ccx.start\index.html
       Adobe Color Themes  6.1.0
          C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html
       Export As  2.4.0
          C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html
       Device Preview  1.1.3
          C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\PSPanel\panel.html
       Share on Behance  3.0.0
          C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.behance.shareonbehance.html\index.html
       com.adobe.preview.loader  1.1.3
          C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\PSLoader\loader.html
       Export As  2.4.0
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    Installed TWAIN devices: NONE

  • Synaesthesia
    Offline / Send Message
    Synaesthesia polycounter
    Before we move on, let's try the new 2.02 patch. :smile: 

    http://polycount.com/discussion/161990/quixel-suite-2-02-is-released#latest

    If that doesn't work for you, we'll start getting the developers to work with you on fixing this problem!
  • Tay
    downloading now. may not get a replay until tomorrow from me. getting late and it's a long download. Thanks for the help!
  • Synaesthesia
    Offline / Send Message
    Synaesthesia polycounter
    That's what I'm here for, Tay. We'll do whatever we can to make sure you're happy in the end. :smile: 
  • Tay
    ok, no change. here's a screenshot.


  • Synaesthesia
    Offline / Send Message
    Synaesthesia polycounter
    Try doing this instead: Create a new shape. Check the nDo window for this symbol:

     

    Click that, and see if it works for you then. :smile: 
  • Tay
    ok. that got me the new normal shape. with some fiddling I found out I could transform it. Was the video author using keystrokes in addition to the visible mouse actions? I don't know much about shortcut keys in Photoshop. Anyway, I can progress from here. Thanks!
  • Synaesthesia
    Offline / Send Message
    Synaesthesia polycounter
    It's very possible, Tay. Our apologies for the confusion. Good to see you're up and running! :smiley: 
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