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Import issues from Maya

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Hi all, I have a problem with Maya and Substance Painter. I need to export a file from Maya to Painter.

I am a beginner and know very little about the whole workflow. I followed tutorials and my gut, so I'm doing the project almost blind, but the deadlines are pressing.

So, when I want to import a file into Painter, then Painter just closes, I tried to do the same thing but with another working file (another model) and the same thing happened.

How I tried to import a file: File -> New -> PBRtemplate -> select

As soon as I press select and choose my files, Substance just throws me out and closes by itself.

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