Cursor disappears in Substance Painter

dushnyla2309

Hello everyone! I encountred the issue when placing the cursour in viewport it just disappears and I can't rotate, zoom, move as well as paint. It appears when I place it over layers window, materials etc.  It also works when I paint on UV. It gets fixed if I close Substance Painter and open it again. Maybe I click something accidentally. Does somebody know how to fix it? 

Eric Chadwick

What OS and hardware? Does the motherboard have an integrated GPU that’s maybe being used inadvertently?

dushnyla2309

Well I work on Windows 10, lenovo legion 5 17ach6h, NVIDIA GeForce RTX 3060, I haven't found whether my motherbored has integrated GPU but my CPU — AMD Ryzen 5 5600H has one. But in task manager it's said that my nvidia works. I may misunderstand something. Moreover this issue has happened recently. Earlier I didn't encountred that. 

Eric Chadwick

Ah it looks like Lenovo Legion 5 is a laptop form factor. That means it almost certainly has a lower-powered and thus energy-efficient GPU.

You should adjust the NVIDIA settings to force Substance to use the NVIDIA GPU. It's been a while but I have done this before to solve issues similar to this.

Edit: a quick search for "NVIDIA settings force GPU laptop" yielded this as the top result: https://www.drivereasy.com/knowledge/how-to-fix-laptop-not-using-gpu/

dushnyla2309

Eric Chadwick said:

Ah it looks like Lenovo Legion 5 is a laptop form factor. That means it almost certainly has a lower-powered and thus energy-efficient GPU.

You should adjust the NVIDIA settings to force Substance to use the NVIDIA GPU. It's been a while but I have done this before to solve issues similar to this.

Edit: a quick search for "NVIDIA settings force GPU laptop" yielded this as the top result: https://www.drivereasy.com/knowledge/how-to-fix-laptop-not-using-gpu/

Thanks! I have switched to the NVIDIA GPU it was 'Auto-select' chosen. Hope there won't be any issue again