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(Solved) Toolbag 4 crashes on creating new bake project

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kanga quad damage

Toolbag v.4.04 (4043)

Win10 Home

Version 22H2

OS 19045.2604

64Bit

Started up Toolbag today, click on Bake Project and kaboom. Open project and I think it starts to reference meshes and, Kaboom. Wazzup? Thanks in advance for any help.

Cheerio

Replies

  • Joopson
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    Joopson quad damage

    Is this with an empty scene?

    And is this a new issue for you (i.e. bake projects usually work fine), or your first time trying to use bake projects?

  • kanga
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    kanga quad damage

    Hi Joopson. Thanks for your reply. Been using Toolbag for about a year now without issues. Just fired it up yesterday and it wouldn't function.

    With an empty scene, TB crashes when I try to add a new texture project. Opening a saved file it loads the models, then after a bit it crashes. I think that is when it tries to run a check and update the meshes. Just tried to open a completed scene. If I open it fast enough it will work but only for a short time.

    I have a laptop with an SSD for the system, and a HDD for my software. 40 Gb free on the C (SSD) drive and 194 Gb free on the HDD.

    Edit: just tried Intel® Driver & Support Assistant and also cant get that to function. I'm having a lucky day!

  • EarthQuake

    @kanga The OP mentions that you're crashing when you add a bake project, but your latest comment mentions a crash when you add a bake project. Can you clarify which of these it is, or if it's both?

    More information may be helpful as well. Are you seeing a crash immediately after you add these object types to the scene, or at some later stage - IE: loading meshes, attempting to bake, etc.

    It looks like you're on an old build too, please update to 4.05 https://marmoset.co/posts/toolbag-4-05-available-now/

    Make sure your GPU drivers are up to date and any operating system updates are installed as well.

  • kanga
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    kanga quad damage

    Hi Earthquake! Sorry for the delay. You are correct, in the first instance it was a bake project. On further inspection it was,... everything. Opening the app then a couple of clicks then crash.

    I installed 4.05 on my C drive and did a test bake with it which worked well. However upon reopening the app and file it crashed shortly after. So I opened 4.05 which opened full screen. Then Loaded the test bake. The model appeared in the viewport and shortly after the program crashed.

    Thanks for your reply.

  • ReD-SpideR
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    ReD-SpideR polycounter lvl 14

    @kanga


    Do you happen to have Afterburner or RivaTuner installed?

    Try uninstalling those, reboot and try again.


    If you still have this issue, email us at support@marmoset.co and we will advise you on next steps.

  • kanga
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    kanga quad damage

    Hi ReD.

    Don't have either of those pieces of software. Am currently in contact with support and they have the latest logs. Thanks for your reply.

  • kanga
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    kanga quad damage

    NVIDIA came through with driver updates via their experience app. So far so good. Thanx for all the help guys!

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