Substance Painter - Problems with faceting around the ears and nose

cturbo

Hello Hello Hello,

I am new to game art. I sculpted a head in zbrush and zwrapped it to make a low poly. The problem I noticed is that there is ugly faceting around the nose and ears on the low poly. I was told to select soft edges to import into substance painter, but that doesn't solve the faceting around the ears and nose. Can someone advise me on what I can do to get rid of it? Going to Mesh > Smooth works, but it increases the poly count from 12 k to 40k. Is this allowed, or is there another way?

I also noticed that when I bake the low poly on the high poly I get baking issues around the neck. I noticed its created when I make a high poly in zbrush. I duplicate the low poly mesh and add subdivisions to make it high poly and it automatically shrinks the mesh so the bottom edge is no longer aligned tot he low poly. How do I fix it? Do I manually adjust in maya by moving edges to align to the high poly or is there a cleaner and better way to do this?

I would be really grateful if someone could get back to me on this.

Thanks guys 

poopipe

Add geometry manually.  if you use connect with edge flow enabled it should be fairly minimal effort