Solved:NDO painter mode question: shift+space didn't apply normal

Tom_Chien

Hi Quixel,

I have some questions about NDO painter as the picture shows below.
shift+space key didn't convert painting to normal.
I also tried to restart photoshop and quixel suite, but didn't work .
some support would be appreciated, thank you

software
win8.1
photoshop cc 2015
quixel suite 2.0


edit:
I tried to restart a new project, but shift+space still can't work.(M or N key works well)
Refer to this article:http://polycount.com/discussion/166665/solved-ndo-painter-no-normal
I also deselect the post process function, and tried all methods mentioned in article...still failed
is there any way to active this function without using hotkey?
Thank you

update: click the ps mask

Synaesthesia

Click on the mask in Photoshop, then try pressing SHIFT+SPACE after you paint normals.

Tom_Chien

Thank you for the reply

I tried again, here was my step:
1.click multi-normal layer and active painting mode
2.click on PS mask, then paint in 3DO

I found that PS mask didn't show the painted area in white color.
did I do something wrong ?

Synaesthesia

Could you show us a video of this in action?

Tom_Chien

https://www.youtube.com/watch?v=AKaObKsGrvY
I recorded my actions, from start Quixel to create and paint in multi-normal layer.
Thank you for your help !

Synaesthesia

You need to press SHIFT+SPACE inside of 3DO with that mask highlighted in Photoshop. Otherwise 3DO won't be able to transfer the mask details to Photoshop.

Tom_Chien

I change the keyboard input to Japanese keyboard,it finally works.
maybe my keyboard input method causes this problem...
Thank you for your help~!