Answered: DDO no longer creating new projects correctly

Jsumrow

This issue has only started recently (just upgraded to 2.2.0 but error occurs even after rolling back to previous versions).

When starting a new project, instead of getting Photoshop files for "albedo, metalness, normal, etc." I only get the ID map that I entered when creating the project and "Gradient, ObjectSpaceNormal, Mask, and Intermediate." The mesh does get properly loaded into 3Do however. Mousing over the dDo window will have it revert to creating a new project, so it also doesn't recognize a working project when this happens. Opening old projects to work on work just fine.

I am currently using Photoshop CS5, but that hasn't been a problem until now. Anyone have any ideas?

versan

I'm on CC 2015.0.0, with Quixel 2.2.0, and no issue like this when creating new project. On a Win 7/16G/SSD
You could try to "save and reboot" from Quixel menu after the new project has been created. This free up the memory and reboot Photoshop and quixel properly.
Hope that help you.

Synaesthesia

May I see a video of this in action, Jsumrow?

Jsumrow

What program could I use to record video of this? Fraps doesn't appear to want to record Quixel or Photoshop.

Synaesthesia

Try using Nvidia's Shadowplay. You should be able to get a recording of both SUITE and Photoshop this way.

Jsumrow

https://youtu.be/yCOi-dFZuPw Unlisted video. Gave a bare bones example, solid color Material ID and no normals or curvature. Haven't updated to 2.2.1 yet but I'll give it a shot.

Jsumrow

Tried the latest update. No change.

Synaesthesia

This is likely happening because you've chosen to flatten your maps when prompted to do so. Try again without flattening. A few other things worth noting:

You don't need an ID map for this project. You've loaded a solid color, so it's essentially a 1024x1024 white mask. At that point the only thing you need to do is add a material or a Smart Material to your project - it would have the same effect and save you a little bit of time.

You also don't need a custom plane mesh - 3DO ships with several primitive objects, including a plane.

We should be resolving this CS5-specific issue of flattening being an option pretty soon - keep an eye out for it in a future update. For now, avoid flattening and choose Keep Layers when prompted.

Jsumrow

In the video I flattened the image but I have tested it by flattening or keeping layers, with no change in the result. Do you have other suggestions?

Synaesthesia

Do you have multiple installs of Photoshop?

Jsumrow

CS5 64 bit and 32 bit. Only use 64 for Quixel.

Synaesthesia

Try uninstalling the 32-bit version - that may be interfering here.

Jsumrow

Uninstalled and did a clean reinstall of just 64bit. No change in behavior.

Jsumrow

I take that back, it looks like it might be working now. If I starts acting up again in the next couple days I'll post here again, until then I'll tentatively call it fixed. Thank you for all the help.

Synaesthesia

Certainly - let me know if you need anything!