Answered: DDO Paint Primer acting funky

EricHall

I've come across some weird stuff with Primer and I'm hoping someone can help me. When I paint in Primer, I can paint just fine in albedo, but when i switch to gloss, I can't mask by albedo. Is this something I have to deselect then select again to work in?

Also, anytime i do manage to paint on the gloss map, 3DO crashes. No error message, just windows telling me 3DO2.exe has stopped working. Here's what i've done and my specs, let me know if you need any other info from me.

Run as Admin
Scratch disk has got about 300 gb of free space
Windows 10
32 gb ram
i7-4790k
GTX 660

I'm wondering if its a VRAM issue? I've got a new graphics card on the way, curious if that will fix this. Thanks in advance!

-Eric

EricHall

Oh yeah, this is Quixel SUITE 2.2.0 and Photoshop CS6

Synaesthesia

Hey Eric!

What resolution are you working at currently in DDO Painter?

EricHall

Thanks for replying, Synaesthesia. I'm running at 2k textures. I had more issues with another project with several UV spaces, but for this example its a single 2k.

Synaesthesia

Please visit us at Quixel Live Support and grab the latest pre-release patch - that may resolve this issue for you.

EricHall

Thanks for the patch, I think this solves it. I still run into some crashing on larger projects, but I'm going to see if the new GPU fixes this. Thanks so much!

EricHall

SUCCESS! I thought I'd update this thread so that in case anyone else has this issue, they can resolve it as well. The 2.2.1 patch seemed to fix most of the problems, but it seemed to still be really slow and sometimes crash 3DO. I recently upgraded by GPU from a GTX 660 to a GTX 1070. Quixel runs perfectly now, maybe my project was too big, I'm not sure, but I'd assume it was a VRAM issue.