Hey folks,
FYI Quixel's facebook page just updated that there silence will be broken over the next week, with all kinds of GDC treats.
No word on whether there will be any RELEASES over GDC, and frankly I don't want to know,... just yet.
https://www.facebook.com/quixeltools/posts/838312422903434
Posting this in a thread here to centralise the info for folks who missed it
let the salivation begin!
Replies
Are we back in silent mode?
https://vimeo.com/121152498
Must say, this years conference was the most exciting / surprising expo i've ever seen. Everyone made it clear we're heading into a PBR VR world with end user access to free dev tools. For gods sake Valve confirmed Source 2. Just WOW.
Maybe they are still on the floor... Passed out? (ô¿ô)
Nothing like a party on the floor
Seams that I had a vision, maybe it was a flashback. Have I been down this road before? I'm gonna help Eric out on his next insightful words of wisdom...
I must really think outside the box and going out on a limb on this one...
Maybe, just maybe, where ever they are...
Has no WiFi.
ah, feel better now.
Cheers,
~Tung
Like i wrote ones it is becoming a runing gack. But maybe or hopefully i'm wrong!
>be late november 2014
>Quixel announce upcoming 1.9
>3Do multi baker, realtime 3D painting
>estimated Delivery : Christmass 2014
>hype
>time passes
>be late december 2014
>still nothing. team is silent.
>people complain
>news about Megascans, nothing on 1.9
>February 2015, people still complaining
>"don't worry mates, news about this on GDC"
>hype intensifies
>times passes
>GDC start
>post a showreel video
>GDC closes
>still nothing. team is silent.
>people complain
>news about Megascans, nothing on 1.9
>I'm beginning to see a pattern here
>top kek
Jokes aside, I'm pretty sure they're gonna pull out something like "there is no 1.9 because.... this is the 2.0 !" with a lot of new features. it'll be a good move, yet a news while at GDC would have been a better strategy.
Let's hope the news is in fact coming.
Still nothing??
Still nothing???
At this point all I really care about is not new features but I want a version of their products that means that I can actually use it without it crashing/glitching/even opening in the first place.
posting like this is 4chan
can you not
Teddy is planning on releasing a few Megascans for free, so that people can try out the product themselves. A releasedate for Megascans will come eventually, the April launch is news to me but that doesn´t mean its not true, Maybe they decided that during the GDC trip.
Details & features of upcoming suite release, and the next suite release date.
We also got some really sweet super high res art from the GDC reel coming soon!
This will most likely not all be in the same update, but as soon as something is decided it will be released as an update!
Are you not in the loop on the news? Is this going to be where there was news, but your not going to release it for us to make our own minds up on weather we like it or not
At this point, to me any news or tidbits are appreciated.
Anywho, I'm just a customer (for the time being), not the one's running a company.
Cheers,
~Tung
I fully understand all of you want´t news on updates, I would to! But there is still some consideration to be made before making statements publicly, we need to make sure we can meet the dates we set and that all information is correct, otherwise people will be incredibly .
Last update was just two weeks ago, so I ask all of you to just be a little patient and I promise you that the updates will come!
I am in the loop, but as they are in San Fransisco right now and Im in Sweden we are 9 hours apart, and I have barely been able to get a hold of them because of their hectic schedule we are not completely in sync right now.
I´m not sure how much more transparent I can be than that, but if you have any ideas or are not happy with anything then please let me know and I shall answer best I can!
I hope you can understand that it takes time and all official statements need to be considered both once, twice and thrice. But If you feel that the updates are coming out to sparsely you are of course entitled to that opinion! All I can do is try to explain what´s happening and why we can´t push out updates on a daily or weekly basis. But sit tight and I promise you there will be some updates soon!
it has everything to do with transparency. it's ok if Quixel values direct business relations more than it's community but don't expect the community to react favorable to that. not with the state the product is in.
And Eric, let's be frank here. The issue isn't you. I`m certain you are doing the best you can given the circumstances. The issue lies with whoever made the decision that it would be ok to keep the community in the dark for months knowing that features are broken and people have issues with the software.
So far I unfortunately have to say that quixel suite wasted my time - and lot's of it. and that combined with being left hanging is a toxic combo in my case.
the reasonable thing to do would have been to release bug fixes over new feature implementation but I`d bet that's not what will eventually be released.
and on a personal note: this is the first time in my life, I had to give so much negative feedback to a product. and I`m a 3dsmax user!!!. I`d much rather like to be able to tell people that your product is awesome and they should use it, instead of warning them of issues and zero support
I think the whole company didn't realize that they are loosing customers / pushing them away from day to day of they're products. My Quixel Suite crashed two weeks ago and it's not working anymore. I realized that it even makes no sense to post my issue here. Quixel should not forgot that the quixel suite is not the only piece of software on the market.
I decided for me to try something different and i went to the allegorithmic products, which are extremly good and bug free! And i even don't speak about the difference in customer care/support, it's just a huge difference.
"it has everything to do with transparency. it's ok if Quixel values direct business relations more than it's community but don't expect the community to react favorable to that"
I´m not trying to poke fun at you, don´t take it the wrong way! It´s just that there is nothing that affects Teddy more than the feedback from customers and community. I know it doesnt matter as a customer if the software isn´t working or if you´re waiting to get help, but just know that people at Quixel care, that I guarantee!
Given the track record of Quixel and the communication in the past I can understand that you would feel that way tough, and I won´t argue, fair point! Give the way the experience went for you I fully understand your frustration as well, and even though zero support felt a bit harsh, again I see why!
Hopefully the restructuring and new hirings that we´re in the process of doing will have a possitive effect on all of this, What it comes down to in the end is time, and the lack of it!
Now Chris since you´re still here in the forums I suspect there is some part of you that still wants to be a Quixel user, even if you tell yourself that you come here to give the developers a piece of your mind. I know you want it, i can feel it! That´s why you´re my "white whale", the day that I see a possitive post in this forum here by you I´ll know - we´re on the right track! And I´ll Pm you and say "Hey chris, looks like the tool isn´t so bad after all huh " You´ll reply with a saucy retort, something like: "sure, as long as you can start it it´s good" and we will laugh at the past times and share tips and tricks for DDO.
well, I feel I drifted somewhat of point there, to summarize: We care very much, (I know that doesn´t excuse anything I just want you to know) Time is an issue, we´re restructuring to get more of it, Updates are coming! Chris is a whale!
If you´re not satisfied and want to try out other softwares then than we have obviously failed somewhere, and will have to work even harder to make try to prevent that from happening in the future.
If you want me to help you with your issue then please create a thread and I will be all ears!
Thanks
I think it's going a little out of hand here.
Yes, there is clearly a lack of "dialogue" between dev team and there consumer.
Yes, 1.8 as had lots of bugs and crashes issues for months.
Yes, it'd have been better if Quixel had divided is team in two, the first part correcting 1.8 while the second one would work on upcoming 1.9, thus permitting customer to use the product.
But I think we made it clear to Eric and i'm pretty sure he has informed Quixel team about user mecontentment by now.
Maybe we should not overeact and wait for an official statement about this by now.
I mean... I know I did joke about this too, but in the way everybody joke about valve's Half-Life 3. As it if was a sort of legendary vaporware we'll never see. But it's a joke.
Things are going a little to "harsh" in my opinion. =/
But again, it may just be my opinion.
Just to be clear....
My point was about the company, the decission makers. I just found that on the Unreal Engine forums in a post, it's about the game evolve and they're company politics "parody" and i think this is the way some users see also quixel :-)
[ame]https://www.youtube.com/watch?v=moTvp6tamn4[/ame]
I will post soon my crash screenshots, thanks!
David - no offense taken
On the other hand, Quixel Suite makes our moderate attempt at an indie game look much better than it would otherwise... in theory!
we did do some tests with single assets and it improves on the stuff I create a great deal. I structured my entire pipeline towards quixel last summer and it took months doing so. Right now we have hundreds of small lego-like assets that currently only exist with color id maps and simple height maps (to be processed through ndo) just waiting for the day quixel puts out a version where I can batch process those assets. The day that happens, it`ll be hugs and kisses no matter if you want to or not ).
Our deadline however for showing textured work to the public is may 15th. And I`m estimating 2 weeks to create all the materials/batch everything. So my personal deadline for a decision between this and SD is the last week of April. And as I`ve said and as I`ve stated before, I really really prefer Quixel Suite (IN THEORY )
sorry for going OT!
You mentioned on 3.10.15 to give you a day or so on getting me info or contacts on selling my quixel licence. Just reminding you that you haven't contacted me.
Are they still having meetings? Is there still no news or updates for the masses?
regards,
~Tung
Gabe asked if we could hold off Megascans until HL3 is out, so we won´t steal their thunder, Of course we agreed!
Gheromo - Then we have 5 months and 2 weeks to prepare the announcement, I didn´t think people would have the patience to wait that long, thanks for proving me wrong!
Final flight - Thank you for my new desktop picture!
This,and honestly every news i see from Megascans makes me wonder " Why the fuck are they creating something new if they can't even handle what is in their hands RIGHT NOW ? "
I have been following Quixel since the announcement of dDo (different from DDO ) and it was seeing Wiktor's CryoChamber's scene that motivated me to keep modeling and texturing.
But damn ever since all what i have seen is a company developing new awesome tools and not supporting the old ones.
Same thing happened to nDo2 when dDo was around,and it was repeated with the Quixel Suite and now here is Megascans and we are still at the starting point : all the tools have some silly bugs,there is no solid support,the developers only answer here and there once or twice in a week.
nDo is revolutionary,same goes with DDO and i'm sure Megascans will be mind-bogling,but why would one buy such tools if the company is slowly losing some of it's customers ?
Nice to hear that,and i really hope that this time there will be a drastic change in the Quixel support/communication issue
I have been following Quixel since the announcement of dDo (different from DDO ) and it was seeing Wiktor's CryoChamber's scene that motivated me to keep modeling and texturing.
But damn ever since all what i have seen is a company developing new awesome tools and not supporting the old ones.
Same thing happened to nDo2 when dDo was around,and it was repeated with the Quixel Suite and now here is Megascans and we are still at the starting point : all the tools have some silly bugs,there is no solid support,the developers only answer here and there once or twice in a week.
nDo is revolutionary,and so is DDO .I'm sure Megascans will be mind-bogling,but why would one buy such tools if the company is not even supporting them very well ?
Nice to hear that,and i really hope that this time there will be a drastic change in the Quixel support/communication issue