Mudbox unusable but already installed?

Facepalm Ranger

Hey Guys,

I'm trying to get back into the 3D stuff so in the process of upgrading I got my a new harddrive installed to have more space. When I booted up my PC I discovered a few programs didn't work so I uninstalled them and re-installed which seemed do the trick for all but one. MUDBOX.

I searched the control panel and indeed according to the system the program was not installed, so I tried again and keep getting this message.



I finally manually deleted all files associated with MUDBOX to see if that was causing any issues but that didn't change anything. Recently I've defragged and cleaned up my HDD and this has changed nothing.

I'm hesitant to uninstall all Auto desk software to see if that's whats causing it.

has anyone experience this problem with MUDBOX before and have a solution? I'm out of ideas and google is being no help at all.

MM

no applications should stop working after you install an additional hard drive as long as you dont change the boot drive

did you originally install the apps on anywhere other than C: drive ?

few things could be happening, your registry information still has some remnant of the install or you changed your drive letter. you can try a registry cleaner or make sure your drive letters are matching your previous state and the new one adds at the end.

Facepalm Ranger

EDIT: I did a registry clean up, along with another defrag and general disc clean up. but still no change.

MM

well then your safest solution would be to restore D drive to its previous state and use the new HDD separately on different drive letter.

besides that you could download CCleaner (google it) or any other well known registry cleaner and scan for installed tools. in ccleaner you can go to "tool" section and delete any entry for Mudbox. that should allow you to do a fresh install again.

keep in mind that messing with registry can be risky so make sure you do read up on it first if you are not entirely sure about it.

Facepalm Ranger

MM wrote: »

well then your safest solution would be to restore D drive to its previous state and use the new HDD separately on different drive letter.

besides that you could download CCleaner (google it) or any other well known registry cleaner and scan for installed tools. in ccleaner you can go to "tool" section and delete any entry for Mudbox. that should allow you to do a fresh install again.

keep in mind that messing with registry can be risky so make sure you do read up on it first if you are not entirely sure about it.

Restoring the D Drive maybe tricky, as it's a whole new HDD that's been installed with the data transferred back onto it. I then de-partitioned the drive essentially deleting it (right?).

MM

if you altered partitions that means you also formatted it, so yes all previous data on D drive is gone.

however the install information is in your C boot drive, so try CCleaner to see if you can uninstall it from there.

in CCleaner, under "Tools-Uninstall" if you dont see a Mudbox then you might be out of luck.

Facepalm Ranger

MM wrote: »

if you altered partitions that means you also formatted it, so yes all previous data on D drive is gone.

however the install information is in your C boot drive, so try CCleaner to see if you can uninstall it from there.

in CCleaner, under "Tools-Uninstall" if you dont see a Mudbox then you might be out of luck.

Yeah noone of that worked, but installing mudbox 2013 did though!

oglu

you could try one of those reg cleaner tools...
there should be one from microsoft...