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UDK crash on map load

Raptor-chan
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Raptor-chan
Hello!

I know this issue has been reported a bunch of times, but this is really ticking me off. I'm working on a prototype of a game with 3 other guys. We all created our map files earlier this week and one of the guys took those maps and put them together in a leveled map. The map I created worked just fine earlier this week. Now when I try to load ANY of our maps, they all crash UDK:

th_UDKcrash.png

I've tried loading the maps on two different computers, each with the same install of UDK (2012 November Beta2 version 10499 changelist 1426632). They're still crashing. The other guys in my group are not having this problem. The maps are located in the maps folder.

I know people have been posting logs for this problem. How do I do that? What could be the problem and how do I go about fixing it? It's got me upset. :( Any help would be greatly appreciated. Thank you!
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  • blankslatejoe
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    blankslatejoe polycounter lvl 18
    Was anyone on your team using a newer build of UDK? That's what this seems like to me....

    Here's some things to try:

    -Try temporarily moving all your packages out of the entire UDK tree and see if you can load the maps then. (it'll spit out missing asset warnings like crazy, but youre just testing to see if its a upk or a umap problem). If it loads ok, DONT save, but close down, move back half your upks, and repeat. Do this until you can narrow down the problem upk(s). sometimes certain assets can cause things like this (non powers of two textures used to be one of them, but i think they fixed that).

    -Also, you can try deleting temp files like the shader cache (called global/localshadercache, right in content), the UDKconfig files (but not the default ones), etc.

    -If you guys have custom scripts, you could remove them from the classes folder and see if you can load up any maps. Again, try and get the maps to LOAD first, even with warnings, and then DONT save. That should help you narrow down the problem a little.

    -grab a newer version of UDK and see if that can open the file?
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  • blankslatejoe
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    blankslatejoe polycounter lvl 18
    as for posting the log, Unreal writes one out everytime you launch the game/editor. Should be located under UDK>UDKGAME>logs>launch.log. Having that info could REALLY help narrow things down.
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  • Raptor-chan
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    Raptor-chan
    I found the log. I haven't had the change to try your suggestions yet as I've been afk.
    Log: Log file open, 04/20/13 16:26:57
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
DevConfig: GConfig::Find has loaded file:  ..\..\Engine\Config\ConsoleVariables.ini
Init: Version: 10499
Init: Epic Internal: 0
Init: Compiled (64-bit): Oct 28 2012 02:50:03
Init: Changelist: 1426632
Init: Command line: editor 
Init: Base directory: C:\UDK\UDK-2012-10\Binaries\Win64\
[0003.34] Init: Computer: RAPTOR-PC
[0003.34] Init: User: Raptor
[0003.34] Init: CPU Page size=4096, Processors=4
[0003.34] Init: High frequency timer resolution =2.078408 MHz
[0003.34] Init: Memory total: Physical=7.8GB (7GB approx) Pagefile=13.8GB Virtual=8192.0GB
[0003.35] Log: Steam Client API Disabled!
[0003.54] Init: WinSock: I am Raptor-PC (192.168.1.67:0)
[0003.54] Init: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
[0003.60] Init: Object subsystem initialized
[0003.92] Log: SystemSettings based on: SystemSettings
[0004.16] Log: Shader platform (RHI): PC-D3D-SM3
[0008.65] Log: PhysX GPU Support: DISABLED
[0009.02] Init: Initializing FaceFX...
[0009.14] Init: FaceFX 1.7.4 initialized.
[0041.05] Init: Finished loading startup packages in 29.73 seconds
[0041.07] Log: 81810 objects as part of root set at end of initial load.
[0041.07] Log: 0 out of 0 bytes used by permanent object pool.
[0043.67] Log: Supported Consoles:
[0043.67] Log:   IPhone
[0043.67] Log:   Mac
[0043.67] Log:   PC
[0043.67] Log: Initializing Engine...
[0044.38] Log: Encountered missing default brush - spawning new one
[0044.44] Init: UEngine initialized
[0044.44] Log: Primary PhysX scene will be in software.
[0044.44] Log: Creating Primary PhysX Scene.
[0044.85] Init: Transaction tracking system initialized
[0044.97] Log: Can't find edit package 'OnlineSubsystemGameSpy'
[0044.97] Log: Can't find edit package 'OnlineSubsystemLive'
[0057.32] Init: XAudio2 using 'Speakers and Dual Headphones (IDT High Definition Audio CODEC)' : 2 channels at 48 kHz using 32 bits per sample (channel mask 0x3)
[0057.37] Init: XAudio2Device initialized.
[0057.57] Init: Client initialized
[0057.59] Init: Editor engine initialized
[0059.00] Log: Initializing Engine Completed
[0059.01] Log: >>>>>>>>>>>>>> Initial startup: 59.01s <<<<<<<<<<<<<<<
[0059.72] Cmd: MODE MAPEXT=udk
[0063.64] SourceControl: Source Control disabled in UDKEditorUserSettings.ini.  [SourceControl] has Disabled=True
[0075.93] Log: TIMER ALL OF INIT : [66.486981]
[0194.07] Cmd: MAP LOAD FILE="C:\UDK\UDK-2012-10\UDKGame\Content\Prototypes\2013.4\Team4\_MasterLevel_DBM.udk" TEMPLATE=0
[0194.24] Log: Encountered missing default brush - spawning new one
[0194.66] Log: Unable to load package (C:\UDK\UDK-2012-10\UDKGame\Content\Prototypes\2013.4\Team4\_MasterLevel_DBM.udk) PackageVersion  865, MaxExpected  864 : LicenseePackageVersion    0, MaxExpected    0.
[0194.71] Log: Failed to load 'C:\UDK\UDK-2012-10\UDKGame\Content\Prototypes\2013.4\Team4\_MasterLevel_DBM.udk': Unable to load package (C:\UDK\UDK-2012-10\UDKGame\Content\Prototypes\2013.4\Team4\_MasterLevel_DBM.udk) PackageVersion  865, MaxExpected  864 : LicenseePackageVersion    0, MaxExpected    0.
[0194.71] Critical: appError called: Failed to find object 'World None.TheWorld'
[0194.72] Critical: Windows GetLastError: The operation completed successfully. (0)
[0215.68] Log: === Critical error: ===
Failed to find object 'World None.TheWorld'

Address = 0xfd969e5d (filename not found) [in C:\Windows\system32\KERNELBASE.dll]
Address = 0x3f53d3c5 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]
Address = 0x3f4f9ac6 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]
Address = 0x3f52562d (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]
Address = 0x40539c96 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]
Address = 0x40540ec5 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]
Address = 0x40658e28 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]
Address = 0x401b466c (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]
Address = 0x401b64fe (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]
Address = 0xa81c33   (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_vc_custom_64.dll]
Address = 0xa82373   (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_vc_custom_64.dll]
Address = 0xa82430   (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_vc_custom_64.dll]
Address = 0x8005e621 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_core_vc_custom_64.dll]
Address = 0x800ca466 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_core_vc_custom_64.dll]
Address = 0x800cb723 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_core_vc_custom_64.dll]
Address = 0x80104f56 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_core_vc_custom_64.dll]
Address = 0x77729bd1 (filename not found) [in C:\Windows\system32\USER32.dll]
Address = 0x777298da (filename not found) [in C:\Windows\system32\USER32.dll]
Address = 0x800c52c5 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_core_vc_custom_64.dll]
Address = 0x800c56b6 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_core_vc_custom_64.dll]
Address = 0x800c5399 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_core_vc_custom_64.dll]
Address = 0x8000413e (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_core_vc_custom_64.dll]
Address = 0xa9dc23   (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_vc_custom_64.dll]
Address = 0x800d6cc4 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\wxmsw28u_core_vc_custom_64.dll]
Address = 0x40a266eb (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]
Address = 0x40a267aa (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]
Address = 0x88b1c6c4 (filename not found) 
Address = 0x88abec80 (filename not found) 
Address = 0xe81124ca (filename not found) [in C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll]
Address = 0x88b1c23e (filename not found) 
Address = 0x853688   (filename not found) 
Address = 0x3f300000 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]
Address = 0x3f300000 (filename not found) [in C:\UDK\UDK-2012-10\Binaries\Win64\UDK.exe]

    Also, I uninstalled and reinstalled my copy of UDK (and put our work back into it). Still having the same issue.
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  • blankslatejoe
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    blankslatejoe polycounter lvl 18
    I suspect these lines are the problem: 
    [0194.66] Log: Unable to load package (C:\UDK\UDK-2012-10\UDKGame\Content\Prototypes\2013.4\Team4\_MasterLevel_DBM.udk) PackageVersion  865, MaxExpected  864 : LicenseePackageVersion    0, MaxExpected    0.
[0194.71] Log: Failed to load 'C:\UDK\UDK-2012-10\UDKGame\Content\Prototypes\2013.4\Team4\_MasterLevel_DBM.udk': Unable to load package (C:\UDK\UDK-2012-10\UDKGame\Content\Prototypes\2013.4\Team4\_MasterLevel_DBM.udk) PackageVersion  865, MaxExpected  864 : LicenseePackageVersion    0, MaxExpected    0.

    Specifically the "PackageVersion 865, MaxExpected 864" bits.

    Are you SURE no one on your team is using a later version of UDK? That's exactly the kind of thing that spits out errors like that.
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  • Hourences
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    Hourences polycounter lvl 18
    It is probably the version indeed but having folders like this "2013.4" is also asking for problems.
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