I feel you eld, the guy's a total dick and I wouldn't associate with him, and i'm glad that's been made public. I just think the harassment/gigantic mobilization of internet armies is a completely excessive response. It's like shooting a guy because he pushed you. Maybe he's a total dick, and he certainly deserves…
After reading all of this, I am on no ones side but my own...BUT When "Ocean Marketing" has someone or is being ran by someone like what was written. They should be burned to ash for simply attacking a customer who had no initial intent but to understand what was really happening in patience. Especially before it all…
The customer was a bit over the top, however anyone working in customer service should expect to hear from angry people when products that they paid for are late and there is no word on when they will arrive. (and he wasn't even rude in the initial email) So while the customer might have been a dick... the PR rep is for…