Can you provide more detail information, such as; (1) What application(s) was(were) used in your work flow? (include version, and service pack if it is applicable) (2) Im/Export settings? (for both ZB and other apps) There are numerous possible errors in pipeline between ZB and other packages, and Pixologic seems to decide…
Here is a couple 'suggestions'(means it may NOT work) (1) apply 'xform reset' and collapse the stack before you export the mesh out of Max (2) try 'Guruware Im/exporter' Default max obj import/exporter may cause the trouble... (3) Consider to download and install the latest service pack for 3ds Max (4) try 'UVmapper '…