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1. Export All Channels Crashing Painter

   

   Topic by Stosh · Mar 2015 · Home› Adobe Substance

   Started to set up my export pipeline and went into the configuration tab on the Export options and made adjustments. Well it so happens those adjustments didn't work and I probably should've tried keeping it as is first. I go back into Painter and right click to go into Exporting all channels again and now Painter is…

2. Re: Export All Channels Crashing Painter

   

   Reply by Jerc · Mar 2015 · Home› Adobe Substance

   You can try deleting the conent of C:\Users\...\Documents\Substance Painter\shelf\export-presets This is where custom export data is saved.

3. Re: Export All Channels Crashing Painter

   

   Reply by Froyok · Mar 2015 · Home› Adobe Substance

   If you have access to Substance Live we have a beta build with the fix on our forum. Otherwise the new version of Substance Painter will come out soon next week.

4. Re: Export All Channels Crashing Painter

   

   Reply by Froyok · Mar 2015 · Home› Adobe Substance

   It's planned for the end of next week for the moment. You can contact me by e-mail/PM if you want an early/beta build meanwhile with the fix.

5. Re: Export All Channels Crashing Painter

   

   Reply by Froyok · Mar 2015 · Home› Adobe Substance

   We update all the builds when we publish a new version, even for the trials. :)

6. Re: Export All Channels Crashing Painter

   

   Reply by Froyok · Mar 2015 · Home› Adobe Substance

   We fixed the crash internally, it will be available in the next hotfix.

7. Re: Export All Channels Crashing Painter

   

   Reply by Stosh · Mar 2015 · Home› Adobe Substance

   I've checked both my Substance Painter folder in C drive and my Z drive (running a 128 SSD with 1TB HD). In my C (SSD) it only had a READ ME file, but in my Z (HD) it has all of the .spexp files with an .alg_meta folder with all of the same .spexp files as in the previous folder. Not sure which one I should delete if any,…

8. Re: Export All Channels Crashing Painter

   

   Reply by lophead25 · Mar 2015 · Home› Adobe Substance

   Hey Froyok, is this hotfix already been set out? Kinda in the same pickle, where i got a deadline to meet xD

9. Re: Export All Channels Crashing Painter

   

   Reply by Stosh · Mar 2015 · Home› Adobe Substance

   Sweet! Not to be impatient or to pester, but will this hotfix be in place soon? Its important to know so I know if I can use Substance Painter for the rest of my Throne Room that's due by March 31st or if I should try to reinstall Substance Painter and hope the crash won't happen again.

10. Re: Export All Channels Crashing Painter

    

    Reply by Stosh · Mar 2015 · Home› Adobe Substance

    Awesome! Since I have the trial version for the Throne Room contest, will my version get that hotfix?