3DS Max 2017 UV Unwrap Window Bug

echofourpapa · Jul 2016

Is anyone else experiencing this bug in 3DS Max 2017 UV Unwrap window?

Image: https://s3.amazonaws.com/uploads.hipchat.com/158489/1176874/z1UGUmLV1bovhb7/BrokenMax2017.gif

Swordslayer · Jul 2016

Do you have service pack 2 installed? If so and in case you are using nVidia card, what's the version of drivers you have installed? 362.00 works best for me on windows 10.

echofourpapa · Jul 2016

Not allowed to upgrade to Windows 10, so still on 8.1(sigh) and yes I have nvidia drivers. No SP2, but SP1 yes. I'll install SP2 and see what happens.

echofourpapa · Jul 2016

UPDATE

SP2 does not fix the problem.

Swordslayer · Jul 2016

Try different version of nvidia drivers then.

echofourpapa · Jul 2016

I've tried 362.00(based on your suggestion), also 365.10, 368.22 and current(368.81, all have the no impact on the bug. This is with a 780 Ti. When switching to OpenGL rendering the problem goes away, it's only in DX rendering(Legacy and Nitrous).

monster · Jul 2016

I'm on driver 362.00 for stability reasons too, I've got a 980 GTX. I can't repro your problem right now. But I had a similar problem several years ago with 2 cases.

My mouse driver had a app switching utility that was causing weird redraw problems in 3D applications. Uninstalling and using the generic mouse drivers worked.

Another time having Steam or my web browser open behind 3ds Max would cause this redraw problem. Try closing other apps and see if that helps.

echofourpapa · Jul 2016

I'm happy to report that I was able to convince my IT guy to upgrade me to Win 10 which fixed the problem. I'm guessing this is a Windows 8.1 issue.

Accipiter · Aug 2016

Did switching to Windows 8.1 solve your issue?
I guess I might try switching to OpenGL to resolve this for the time being. Windows 8.1 isn't an option for us at this time.
Also, how are you guys getting .gifs on this? I had to have a second pair of hands to screen capture my problem:

Image: https://us.v-cdn.net/5021068/uploads/editor/zt/ctbyrc8r3eur.jpg

echofourpapa · Aug 2016

For the gifs I usehttps://screentogif.codeplex.com

As for the fix, upgrading from Windows 8.1 to Windows 10 fixed it for me.

Accipiter · Sep 2016

Hmmm...understood. That's upsetting as well.
Luckily Autodesk gave me a call yesterday, apparently they're not aware of this problem?
Sent over some screen captures of the Overlapping issue and this Marquee one.

monster · Sep 2016

@Accipiter

I made a bug report on Max beta forum the day this appeared here. I included a link to this thread. There hasn't been a patch since then. Please list your system specs so if / when they get to it they may be able to repro the problem.

BTW, I use GIF cam for all my gif recording needs.
http://blog.bahraniapps.com/gifcam/

Accipiter · Sep 2016

The "Select Overlapping Polygons" is a known issue, but the Marquee problem is not known.

I told our IT guy, "They're going to say it's a graphics card issue."
Behold! That's what was replied back from Autodesk.

At this point I'd have to say, why did this not happen in 2016 with my system specs, but now it's a problem?
Whatever you did to change the layout is the issue. Meh...

System on my end:
Windows 7 Pro
Intel i7-3820
16 gigs RAM
2x Nvidia GeForce GTX 660 drivers 372.70

Accipiter · Sep 2016

Apparently this is the solution according to Customer Support:
We're not running with a "Professional" Graphics Card.
https://knowledge.autodesk.com/sites/default/files/file_downloads/3dsmax2017AUG_GFX_Results.pdf

And now I'm getting random crashes while working in 3DS Max 2017.
This software has really gone downhill. I haven't worked with a stable version since Max 2013.

echofourpapa · Sep 2016

For me:

Broken:
Window 8.1
32gb ram
2x Nvidia GTX 780 Ti

Works:
Windows 10

echofourpapa · Sep 2016

If you look at the PDF they sent, your card is listed as tested without caveats. But, the problem is really driver based. Which is probably why upgrading to Win 10 fixed it for me. Also the only *real* difference between Geforce and Quadro cards are the drivers(besides RAM and build quality).

Accipiter · Sep 2016

Uhmm...so get this...
We plugged in different monitors, all only ONE monitor.

ELO Touch Solutions DVI connection
model #: ET2401LM
works

Dell LCD DVI connection
model #: U2312HM
works

Dell LCD DVI connection
model #: U2212HM
works

When I plug up two monitors, one in each graphics card, that's when I get the Marquee Selection error.
Plugging in two Dell U2212HM is giving me an issue.

I didn't try mixing and matching, but I bet we'll get the same issue. It has something to do with plugging in two monitors. A single monitor works fine.

3DS Max 2017 UV Unwrap Window Bug

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