Answered: I can not use the latest version, It has been crash，the search for solutions
Hello Quixel team,
I got a very serious problem, when I use this software，Here is my description, is in line with the picture I hope I can explain my situation as much as possible。
When I load a standard example of a file that is downloaded from the official website of DDO，
Obviously I can not load the standard file to view it:
So I began to import my own project file when I import the first map, there have been the following error：
This time I chose to ignore this error and continue to import my files when I click the Create button, there have been the following error warning:
Photo version: 13.0.1 x64 and 32
Quixel version: 2.1.0
I have tried the way：triangulated mesh (did't work)
Overall, I can not use this software, but I'm keen that I can use it, I really like your work, I hope to bring it to my project process, and I hope to get your answer, thank you very much！
I got a very serious problem, when I use this software，Here is my description, is in line with the picture I hope I can explain my situation as much as possible。
When I load a standard example of a file that is downloaded from the official website of DDO，
Obviously I can not load the standard file to view it:
So I began to import my own project file when I import the first map, there have been the following error：
This time I chose to ignore this error and continue to import my files when I click the Create button, there have been the following error warning:
Photo version: 13.0.1 x64 and 32
Quixel version: 2.1.0
I have tried the way：triangulated mesh (did't work)
Overall, I can not use this software, but I'm keen that I can use it, I really like your work, I hope to bring it to my project process, and I hope to get your answer, thank you very much！
Replies
Close Photoshop if it's running.
Right-click on Photoshop, run as adminstrator.
Close Photoshop after it loads.
Run the Suite, and try exporting again.
Let me know if this assists at all.