SOLVED: Quixel Suite and PS CC 64bit problem

berca76 · Jan 2015

Hello,

I'm on fresh install of W8 (I know, bad mistake...), using PS CC64bit and wanted to install NDO as I paid for the licence and give a try to DDO. But after the instalation of Q.Suite I'm getting this (see the attachement)
Any advice pls?

berca76 · Jan 2015

umm... bump?

Eric Ramberg · Jan 2015

Hi!

I won´t comment on the W8 thing, you know what you did

I would say the first thing to try is to run both the suite and PS as admin, that usually does the trick!
if that doesn´t work you can try one of the following:

- Make sure there are no anti-virus blocking the suite
- Make sure the install path to the suite does not contain any non-alphanumerical characters

Let me know if any of these solves your problem!

berca76 · Jan 2015

Thanks for the answer!
I can start it now but when I make new document I'm immediatelly getting this )see att.)

even with firewall turned off and both PS and Suite running as a admin

CKohl · Jan 2015

Non-English installation of Photoshop?

berca76 · Jan 2015

Photoshop is in English but Win8 are instaled in Czech. Please don't tell me that this could be the problem

berca76 · Jan 2015

I don't wanna sound obnoxious but can you help me Quixel pls? Thanks

Eric Ramberg · Jan 2015

Hi Berca! Sorry for late reply, the languange of win should not pose a problem, but what can cause a problem is if there are any non-alphanumerical characters in the path to the suite or maybe in this case, to where the project is located. I know that there are a lot of characters in the czech alphabet that has caused problems before, so try a simple path to the project like: c:/test and see if that helps!

berca76 · Jan 2015

Hi Eric!
I just tried to set the path to different folder, making sure it's not using any funny czech letter but the problem is still there. I so want to use DDO and NDO :-(

berca76 · Jan 2015

I'll try to change system language to EN

berca76 · Jan 2015

ANd now I'm completely out of ideas.
I've changed system language to EN, (downloaded EN, install, log off, log on) I even uninstalled Q.Suite and installed again and the problem is still there. :-(((

HELP ME PLHLEAAAZE!

berca76 · Jan 2015

IT WORKS IT FUCKING WORKS!!

ok I ussualy use PS CC. But then I noticed that it's not connected with Creative Cloud app for some reason and that there still is Photoshop CC (2014) to be installed. So I tried that and both NDO and DDO seems to be working.
I have no idea how these thos Photoshops differs but the 2014 version seems to be the right one

Eric Ramberg · Jan 2015

berca76 that is great news!! Also thank you very much for reporting, it helps us in finding what might have been the problem! Happy texturing

SOLVED: Quixel Suite and PS CC 64bit problem

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