SOLVED: Quixel Suite and PS CC 64bit problem

berca76

Hello,

I'm on fresh install of W8 (I know, bad mistake...), using PS CC64bit and wanted to install NDO as I paid for the licence and give a try to DDO. But after the instalation of Q.Suite I'm getting this (see the attachement)
Any advice pls?

berca76

umm... bump?

Eric Ramberg

Hi!

I won´t comment on the W8 thing, you know what you did
I would say the first thing to try is to run both the suite and PS as admin, that usually does the trick!
if that doesn´t work you can try one of the following:

- Make sure there are no anti-virus blocking the suite
- Make sure the install path to the suite does not contain any non-alphanumerical characters

Let me know if any of these solves your problem!

berca76

Thanks for the answer!
I can start it now but when I make new document I'm immediatelly getting this )see att.)

even with firewall turned off and both PS and Suite running as a admin

CKohl

Non-English installation of Photoshop?

berca76

Photoshop is in English but Win8 are instaled in Czech. Please don't tell me that this could be the problem

berca76

I don't wanna sound obnoxious but can you help me Quixel pls? Thanks

Eric Ramberg

Hi Berca! Sorry for late reply, the languange of win should not pose a problem, but what can cause a problem is if there are any non-alphanumerical characters in the path to the suite or maybe in this case, to where the project is located. I know that there are a lot of characters in the czech alphabet that has caused problems before, so try a simple path to the project like: c:/test and see if that helps!

berca76

Hi Eric!
I just tried to set the path to different folder, making sure it's not using any funny czech letter but the problem is still there. I so want to use DDO and NDO :-(

berca76

I'll try to change system language to EN

berca76

ANd now I'm completely out of ideas.
I've changed system language to EN, (downloaded EN, install, log off, log on) I even uninstalled Q.Suite and installed again and the problem is still there. :-(((

HELP ME PLHLEAAAZE!

berca76

IT WORKS IT FUCKING WORKS!!

ok I ussualy use PS CC. But then I noticed that it's not connected with Creative Cloud app for some reason and that there still is Photoshop CC (2014) to be installed. So I tried that and both NDO and DDO seems to be working.
I have no idea how these thos Photoshops differs but the 2014 version seems to be the right one

Eric Ramberg

berca76 that is great news!! Also thank you very much for reporting, it helps us in finding what might have been the problem! Happy texturing