Hey to all,
I was wondering what Internet Provider anyone from Canada might be using and how good you find it (as in -are you happy with it-).
I have been having abit of a hard patch with my internet provider (Bell) and would like to know what Polycounters use, as a means to keep my options open incase I need to call it quits and change.
So yeah, and oh, also sorry for spamming with a topic like this which isn't...fun...but I thought what better place to ask then the community I look upto.
Cheers and ciao.
Replies
Pretty happy, great customer service, much cheaper than everyone else, no bandwidth caps, AND gettng much faster connection than advertised.
Paying I think 44 dollars for 15mb getting around 25-30 down.
Cheers!
Except, last week. For some reason rogers decided to come to our house and cut our cable line. Called tek savvy and they sent some one over next day so no major problem.
No clue about the email/msn stuff though as I just use hotmail for msn, and not even use my isp email at all.
Haven't been here long but so far it's been lightning fast with no downtime. In general I hear way less complaints from Shaw users than Telus. Bell is almost universally despised. Rogers seems okay. I used to be on a local provider, DCCNet, and they were mediocre.
The people Shaw have sent over have been really friendly and helpful, although that is mainly because it's Langley.
I'll look into Shaw also, seems like they have another decent plan option.
oh so you're in Montreal? well, I guess you're in for a treat then /scarcasm
it seems quebec regulation on telecom is totally different than anywhere else in canada.
From what I understand there's only 2 major ISPs here: Bell and Videotron. Both of those rent their infrastructure to other independent providers, but ultimately you'll still be paying a whole lot more than anywhere else in canada.
I left Bell to go to Electronic Box cable (using videotron infrastructure), nothing to complain about, except the price still.
There seems to still have some no-cap offers but only on DSL, and only on 5Mbits lines (from what I understood of the issue, it's the Bell DSL infrastructure that's being rented to other ISPs).
I would look into VDN if you are in downtown Montreal, as they seem to have their own fiber infrastructure, but I have no first hand info about them.
I still strongly recommend you go read stuff there and find more details/infos: http://www.dslreports.com/forums/23
Although from what I can see, TekSavvy is offering a 300GB cap (more then enough for me) at 32$ 5/800 vs Bells 60GB cap at 43$ 7/100. Plus, Bell tend to rip me off for no reason (Phones Caller ID no working, extra charges on my Usage Bill, bah).
Thanks peeps, will poke around some more.
when I was in montreal I remember the internet usage in the place EA was putting me up in being really limited, like 2gb a month, if I go over I was supposed to pay but they never made me, ea musta covered it. it still felt super limited.
Bell keep phoning me to ask how they can win me back, which I keep telling there's nothing you can do, you're a bunch of criminals.
Teksavvy customer support are under the impression that they can cancel your Bell internet, which I found out the expensive way, is not so. But other than that all has been fine since february... touch wood.
Bell bumped up my rates from 42 to 45$ plus without telling me, they added a 48$ usage fee for NO REASON since I monitor my stuff with an almost Mordin like attitude, so I could not have possibly wasted 19GB.
Honestly, they also overcharge my phone bills for no reason, and don't event respect the night/weekend times for low rates, they're horrible.
Anyone have any tips on how I can break off any deal with Bell flawlessly? I had to write an angry email to them before they answered back to me after a week, hell, when I had to deal with my Mothers chemo therapy and told them I wouldn't be in the city for about a month, they still called me up a few days after I came home asking me sternly for payment and for me 'not to be late'.
Anyhow, thanks for all the feedback people, much love
Thinking of switching to TekSavvy but it costs a lot up front to make the switch.:(