please help computer problem

dansher

hey, i downloaded the windows service pack 2 update and now my pc wont start up, goes straight to a page saying that it didnt start up properly, due to new hardware or software, and to insert the windows install disk and hit repair, i did that and it didnt work. if i try to go into safe mode or anything it just restarts. i know i can reformat it but i dont want to lose everything so im hoping theres another way.

thanks dan

Neavah

xp?

try googleing it? I imagine theres lots of ppl that have had similar issues - if so theres probably already solutions for it. (as I assume you have internet access which is how you posted this...)

quick google to uninstall service pask 2 (for xp)
http://support.microsoft.com/kb/875350

I do believe as well that theres issues with service pack 2 and some media download/plugin or something.... Microsoft has an update for it if you have that media package.... As suggested I would google it to see....

[google solves all my computer problems ]

notman

It must have tried replacing a driver on you. Does system restore work? (from the install disk) I thought it had an option, asking you to try a restore point.

Try removing all unnecessary hardware, that you can, and see if it will start. For instance, you don't NEED your sound, USB hubs, etc... Even if you can't physically remove it, maybe disable them in the BIOS. If it boots, add in one device at a time. and see which one kills windows.

dansher

hey should have mentioned im using vista
i tred system restore but it said i had no restore points, ill unplug my speakers and anything else i can think of.

i was going to call windows but they only work weekdays.

Neavah

any error codes?

First thing to try is to make sure all AV and Anti-Spy/Anti Adware Programs are OFF. This is critical. The install process does take quite some time after rebooting for configuration...some patience is required. If still no joy,turn off anything else which may be running on start-up that is not absolutely necessary.These steps should alleviate your problem.

from:
http://www.vistax64.com/windows-updates/233570-after-vista-sp2-installation-computer-wont-boot.html


This one seems a like it could be helpful:

http://social.answers.microsoft.com/Forums/en-US/vistarepair/thread/928b1c9e-5b43-4e9d-9b30-248fe77f6da1

Good luck

notman

not speakers... sound card

dansher

god im so stupid, just disabled my usb ports. so now i dont have a keyboard so cant do anything

bizarr0

as you don't seem too technical
personally i would take it to local a PC tech pay the $$
and carry on with the rest of life :P

Or one option is just do a install over the top of it that
that way system files are replaced but not the programs etc...
without formatting it which is a lot harder than with XP BTW
http://vistasupport.mvps.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

my advice is take the time to do a system setup
install your programs of choice,register everything
run everything once configure them they way you like
set your plugins and then do a ghost image of the OS
and next time windows dies it takes just 30-40 mins to revert back to your new shiny setup.....

notman

you just need an older keyboard (w/ a PS2 connector). If you don't have one, see if a friend does.

Taylor Hood

Seems like you're all over the place. Might have caused more problems than you actually had

I echo Bizzar0, go to a tech place and just get it done.

dansher

ok found someone with an old style key board, so i fixed that stuff up

im broke so i cant take it to a tech place, but luckily a friend of a friend is an IT tech and he said he would have a look at it.

thanks all