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Post job interview responses

Daz
Daz
polycounter lvl 18
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Daz polycounter lvl 18
So, I'm curious to get some feedback on this, since I haven't been actively interviewing for years.

Do you guys think that employers that interview candidates are under *any* kind of obligation at all to get back to those candidates with a yes or no? Or should ZERO response after interview suffice as a 'code' that you have not got the gig?

So, here's the thing. I've now had TWO cases (perhaps even 3 If Z doesn't get back to me bloody soon!) in the last few months of initial *very* positive approaches from companies, followed by seemingly very positive interviews. Heck, X company's initial approach was even prefaced with 'how long would it take you to move here?' ('here' being a different country). Phone interview ended with a 'we would love to have you come and work for us, we just need to figure out our needs our end based on workload. We'll BE IN TOUCH'.

So, here I am, a couple of months later, with zero contact from them. I've sent the HR woman who initially approached me (yes, the same one that e-mailed ME with a potential request for moving bloody continents) 2 e-mails now, both seperated by several weeks, both *very* polite and carefully worded. Stuff like 'I really hate to seem like Im bothering you, but I have other opportunities now that I absolutely have to make a decision on fast, but the fact that you guys have not responded to me with a definitive yes or no leaves me in a tough spot. I would very very much appreciate any kind of an update that you could give me, even If and particularly If it is a 'no thanks'.

And still, absolutely nada in return. Zilch, zip, nothing.
I know that she's still around, since one time I got an out of office auto reply, and another I didn't, so she has at some point changed reply settings.

I mean bloodyhell, am I being unreasonable here? Am I not simply asking for common courtesy to be extended to me here, or am I asking too much?

Im about to send a 3rd and final e-mail to them. Perhaps even a tiny bit more tersely worded now. Am I making a mistake? Am I meant to 'take' the no response as a 'no'? Is this code for 'fuck off' that Im meant to get?

Thoughts?

Replies

  • Tulkamir
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    Tulkamir polycounter lvl 18
    Well, I have no real experience in this area, so obviously my opinion probably shouldn't hold that much weight, but I'd have to say that that's pretty much crap. From what little I have experienced and know about this kind of thing I wouldn't think that that'd be normal at all. Especially the ignoring of your emails. I could see if they decided to not hire you and didn't say anything, but it seems both courteous and logical to reply to an email sent.

    Dunno whether or not sending the email is a good idea, but in your position I would deffinatly be doing the same.
  • Penzer
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    Penzer polycounter lvl 17
    That really sucks, I haven't gotten into the games industry yet so I don't have any experience developpers hiring. I'd say the fact that they approached you initially, and now they aren't responding, is just so wrong. It would take 5 minutes to send you back an email saying yay or nay.
  • Joshua Stubbles
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    Joshua Stubbles polycounter lvl 19
    In my experience, they never notified me. The only people who responded where those that wanted to make a deal.

    Though I've heard of people getting the "we're not looking for new people right now" letter.
  • spacemonkey
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    spacemonkey polycounter lvl 18
    Some times its hard to say no? frown.gif

    it does suck though... companies never seem to consider that when you are waiting for a new job your on the edge of your seat!
    Did you get these offers through people you know at those companies?
  • parasyte7
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    parasyte7 polycounter lvl 19
    Well working at GameRecruiter.com, we deal with this sort of thing on a daily basis. Sometimes, clients won't get back to us on candidates.....or it finally takes a week or two of us asking what the feedback is.

    It is just strange that they approached you and now are stand offish. I don't know man, I am sure something will head your way...you have way too much talent.
  • malcolm
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    malcolm polycount sponsor
    Daz, on two different occasions I've been offered jobs over the e-mail and both times I replied to see what the job was all about and never received a responce. The irony is they e-mail me only to never respond back after offering me a job? So apparently this shit happens all the time.
  • Daz
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    Daz polycounter lvl 18
    [ QUOTE ]
    Though I've heard of people getting the "we're not looking for new people right now" letter.

    [/ QUOTE ]

    But AFTER an interview? AFTER an interview whereby they approached me?! I can understand that response after initial approach sure, but as a response it doesn't make much sense in the context of you already having interviewed with them. Not to mention them ending the interview with stuff like I mentioned above (were keen, we'll be in touch etc).

    So far I've had 'sorry, you're not a good fit for us right now', 'sorry, we need Nurbs experience' or 'sorry, we need feature experience'. All valid responses that help me. I can handle a 'no' no problem at all. I'm a big boy now. But to be blatantly ignored (after interview) is really starting to piss me off. I had no idea that that behaviour was common and perfectly acceptable. That'll learn me!
  • Thegodzero
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    Thegodzero polycounter lvl 18
    My experience has always been that of no reply = no. Lots of experience in the no reply department after a good interview or interviews.
  • Daz
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    Daz polycounter lvl 18
    Malcolm: I've actually had that too. When my shit made front page of cgtalk I had 2 companies e-mail me saying 'we love your stuff and would love to talk further. Whats your status?' only for me to politely respond and hear nothing!
    But still, that's different from them approaching me, me interviewing, then being ignored.

    Tim: In one case I did know somebody on the inside yes, but in the other that I talk about in more detail, no. I was dealing with recruitment.
  • arshlevon
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    arshlevon polycounter lvl 18
    i was activly applying for a job 3 monthes ago and i am just now getting responses back, i got 2 calls from different branches of the SAME company today, one for the R&D department and the other from one of the game studios. the R&D gig sounds awesome, but i just finished my probation period and got a full time offer from the company i am at now. I applied at about 10 different places in the area and i have been getting random calls every so often asking if i have found a job yet. I dont know how they swing these things.
  • TomDunne
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    TomDunne polycounter lvl 18
    In my experience, this is 100% par for the course. I see two reasons for it. On the one hand, some folks don't like giving people bad news, and they generally just hope you'll "get the hint" and go away without having to personally deliver a rejection. On the other hand, once a company has decided not to hire you, they have no real incentive to waste their employees' hours with that task when they could perhaps be given other tasks more relevant to actually running the business.

    At any rate, I find that the casual/polite/demure approach doesn't help. If you want a conclusive answer, continue to contact them. Once it's gone more than a month with an answer, persistence costs you nothing - there's no penalty for being a pest since it appears they're not looking to hire you anwyway, and there's a chance they'll take your enthusiasm and diligance into account (a very slight chance, but again, it costs you nothing).

    I agree this exceptionally frustrating. I was interviewed by a company for a development position TWICE a couple years ago, and they didn't give me a definitive answer until the seventh or eighth time I contacted them. Once, Procter & Gamble actually contacted me about working as a visual designer for them, and damned if I didn't get the silent treatment after I had submitted my portfolio. Talk about getting the rug yanked out from under you... Fortunately, this stuff doesn't bother me as much as it once did; freelancing gives you exceptionally thick skin smile.gif
  • Daz
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    Daz polycounter lvl 18
    "My experience has always been that of no reply = no."

    "In my experience, this is 100% par for the course."

    Yeah, I guess I was afraid of the answer, but deep down knew it.

    I am actually fairly thick skinned though, and this isn't an ego thing at all. It's entirely a convenience and logistical issue.
    I literally do have other people from company Y bugging me, but I really wanted to work for company X, and they gave me the impression it was all good, so I was holding out, only to not hear anything, so basically company X is fucking with me and making my life extremely difficult needlessly.

    It's staggeringly rude when you think about it.

    But anyway, good point about me continuing to hound them and there being nothing to lose!
  • Tulkamir
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    Tulkamir polycounter lvl 18
    Damn man, that's the shits. Hopefully things start to work out for you a bit better. Company X is deffinatly making a big mistake if they don't hire ya.
  • adam
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    adam polycounter lvl 19
    Daz, after that many emails with no response and with them making it seem that they want to hire you I'd say that given them a phone call is in line. If they truely do not want to hire you than a phone call won't hurt at all. And if they do want to hire you, calling them might reveal that they've all of a sudden gotten extremely busy.

    Give it a shot.
  • spacemonkey
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    spacemonkey polycounter lvl 18
    Daz, so in the case were you knew someone, they got back in touch? I would hope that would be the case.

    I would definately take the advice people are giving to get in touch, and 'touch base'. Find out the status of the application.

    Are you still considering game work? I have to ask smile.gif
  • Daz
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    Daz polycounter lvl 18
    No, they didnt. Basically, I didnt hear back from them for 7 weeks, so I e-mailed the guy I knew who worked there, and he told me they'd hired someone else. Whatever, I can handle it. But with this other company now this'll be the second time I've been ignored following an interview. I'm really not Tim. Not for now at least. I really feel like a change. That said, it's rapidly seeming like an impossible task to get into film. Not sure how long I can keep at it before giving up. Or maybe I need to go back to the drawing board and redo my reel. Or maybe that wont make a blind bit of difference, since my problem seems to be lack of film experience.

    OK this is fucking hilarious. I just sent her one more e-mail. I wasn't pissy, but I was firm. I then just decided to check their website, and there's new hire announcements splashed all over it, dated April the 24th, including a 3D modeler! Oh man, that's totally fucking awesome. What a way to find out that they gave the gig to someone else. I can't get over the rudeness. So fucking charming. mad.gif

    http://www.cinesite.co.uk/
  • Joshua Stubbles
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    Joshua Stubbles polycounter lvl 19
    Ack, sorry Daz. I read that on my way out of work, so I sort of skipped through it.

    After having in-person interviews, I've most defineatly recieved phone calls telling the situation.
  • SuperOstrich
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    SuperOstrich polycounter lvl 17
    At Neversoft, our hiring process is extremely long and thorough. If someone goes through the effort of taking our tests, the least we can do is give them a response in a fairly timely manner. It doesn't always work out and sometimes a few weeks go by, but I always try to follow up with our HR dept and make sure they sent the person a followup email with our "no" answer.

    Usually, if the test wasn't a level of quality or completion that we'd like, but we're certain the person is talented, we give them an opportunity to redo it or touch it up. Sometimes they decline, and sometimes they touch up the test and land the job. It's happened with at least two guys that I recommended for a job here.
  • Daz
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    Daz polycounter lvl 18
    [ QUOTE ]
    At Neversoft, our hiring process is extremely long and thorough. If someone goes through the effort of taking our tests, the least we can do is give them a response in a fairly timely manner. It doesn't always work out and sometimes a few weeks go by, but I always try to follow up with our HR dept and make sure they sent the person a followup email with our "no" answer.

    Usually, if the test wasn't a level of quality or completion that we'd like, but we're certain the person is talented, we give them an opportunity to redo it or touch it up. Sometimes they decline, and sometimes they touch up the test and land the job. It's happened with at least two guys that I recommended for a job here.

    [/ QUOTE ]

    Yep, I did the same thing at EA. Even If our response was a no, I provided lengthy feedback as to why the test didn't cut it.

    There wasn't a test involved, but it looks like film people aren't nearly as considerate.
  • McIlroy
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    McIlroy polycounter lvl 17
    I guess im less polite ? I would deffinatly have CALLED them and said " what's going on " !!! I think you deserve a streight forward answer in this case so just call them ! It would be diffrent if the circumstances had not had them going after you so enthusiastically.
  • Daz
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    Daz polycounter lvl 18
    [ QUOTE ]
    I guess im less polite ? I would deffinatly have CALLED them and said " what's going on " !!! I think you deserve a streight forward answer in this case so just call them !

    [/ QUOTE ]

    Ya know, you're absolutely right. I am going to call her on monday. If you see my post above, it's pretty apparent that the position has been filled, but I'm going to call her anyway because I want to hear her squirm with awkwardness after ignoring 3 e-mails from me over the past month.
  • Ruz
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    Ruz polycount lvl 666
    I applied for a job in films about 7 years ago I think it was and it seemed promising. Was invited to the bosses house a for a meal with my partner and another candidate.
    Here I discovered from one of the companies artists that they had no intention of hiring me.
    Even after this the guy kept stringing me along, day by day. phone me up tomorrow he said, phone back at 11 am , phone back at 2pm.
    I knew he was fucking me around yet I let myself be sucked in.
    Lo and behold he said nahh you are not experienced anough etc. He was a real cunt about it and if I ever meet that guy agin he will get a piece of my mind
  • thomasp
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    thomasp hero character
    it's not so uncommon to never hear back after a nice job interview even if they promise to "stay in contact". and i too had some cases where a company took 3 or 4 months to get back to me - with a positive answer. bad for them because i already had another job.

    but yeah, your problem might indeed be the lack of film experience and the lack of truly photoreal stuff on your reel.
    you live in california though - why not start at one of the apparently many small boutiques around there and stick with a feature project or two? with some film credit it should be easier to get into one of those more established companies.

    if you're considering going to london, there is one vfx company you can usually only hear good things about and that would be double negative (dneg).
    but personally i find framestore's new animated feature division much more interesting. wink.gif
  • Daz
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    Daz polycounter lvl 18
    [ QUOTE ]
    the lack of truly photoreal stuff on your reel.

    [/ QUOTE ]

    Show me some 'truly photoreal' stuff on anyones reel. But yeah, I think I know what you mean. My reel isn't up to snuff. I'm slowly realising that.

    Cinesite wasn't my only option. I have other cards up my sleeve as I mentioned in my original post, I just really wanted to work for them. I'm also appealled by the prospect of heading back to London for a bunch of reasons that I wont bore everyone with, so this would have killed two birds with one stone. But yes, serves me right for getting my hopes up.
  • TomDunne
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    TomDunne polycounter lvl 18
    I should have said this in my first reply: when going after a job, get in their faces whenever you can. Email, for all its convenience, gives people an easy out. It's impersonal, it's not real time, and you can forget it ever happened once you click the 'delete' button. If you get someone on the phone or in person, it's obviously much harder for them to put you off or weasel around givng you a straight answer. Again, it's being politely aggressive. Being direct gets results, and there have been times I've actually gotten gigs despite an inferior portfolio because clients have commended my "take charge" approach.

    At current, I don't even have an online portfolio available. I mail or literally hand-deliver an entire packet of my work to a prospective client: a custom cover letter and resume/C.V. printed on quality paper, portfolio CD with label and packaging I've designed, the whole nine yards. It's equal parts hard work and shameless self-promotion, but the end result is that I get my voice, my face or my work tangibly in front of a prospective employer. It's like I'm almost daring them to ignore me, and the impact is immeasurably greater than a guy who only advertises himself digitally. Confidence can sell where content can't, so to speak.

    I feel silly telling you about any of this, Darren, as I'm certain you know how to handle this sort of things. Nonetheless, my advice in these matters is "push harder, but gently". Works with the ladies, too, dontchaknow... laugh.gif
  • Tulkamir
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    Tulkamir polycounter lvl 18
    Vermillion, Daz might not have needed the advice, but I did, so thanks. smile.gif (Well, I knew about the ladies part. Just never really made a connection between "Ladies" and "Prospective Employer".)
  • TomDunne
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    TomDunne polycounter lvl 18
    [ QUOTE ]
    Vermillion, Daz might not have needed the advice, but I did, so thanks. smile.gif (Well, I knew about the ladies part. Just never really made a connection between "Ladies" and "Prospective Employer".)

    [/ QUOTE ]

    Hell yeah - if you can get the ladies to pay you for it, you've officially hit the big time!
  • Gmanx
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    Gmanx polycounter lvl 19
    I would take the 'no response' deal as an indicator of the state of communication and employee relations within the company concerned. If they don't have the common courtesy to deal with the interview process properly, what does that say about the company in general?

    I haven't had to do an interview for some years, but I always got a constructive response along with the "no". Speaking in general terms I can see how companies in this buisness will get a lot of young hopefuls applying, some of whom will not be up to the job, but I think it's important to remain "somewhere they would like to work" by offering advice on portfolio content / interview technique / qualifications etc since a lot of these people will be doing the rounds again when they DO have the chops, and will not consider a company which blew them off in the past.

    As regards film / animation work, from my experience it's the old "not what you know but who" cliche, with companies taking staff on one-to-one personal approval. I used to work for an animation company within a live action studio complex and it was almost impossible to get in from the outside. You needed to have gone to college with 'X', or maybe your father worked with 'X's father in the past - or some other tangible connection. We used to have grown men begging us to speak to a director on their behalf, or asking for jobs as 'runners', just to befriend crew members and get their faces known. And everyone loves everyone else - you never know who's going to get the next big budget - so you have to stay 'best buddies' with everyone, and critisize no-one.

    ..turned into a bit of a rant - sorry, just my two-cents, I'm a lot happier out of it though.
  • Steve Schulze
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    Steve Schulze polycounter lvl 18
    I couldn't agree more with Vermillion. You'll never, ever get a reply by emailing developers after you've sent in your demo reel or had an interview. If I don't hear from them on your own after around two weeks I made it a policy to call up the place I'm applying to. Make sure be absolutely polite. Its a good idea to strategise your wording before you lift the reciever so you don't sound pushy. Not only will this get you a definite reply 9 times out of ten, it'll also show that you're really keen.

    I also call up places if I get a generic rejection letter and find out what I should be improving before applying there again. This requires even more careful wording and even then doesn't always meet with anything particularly useful, but its well worth the effort.

    Talking to people in person is a rare luxury but one you should definitely jump at if at all possible, even if it means a bit of travel or difficulty. After all, if you've made an extra effort to get there, then you're obviously dilligent and keen to get into the job.
  • Kevin Johnstone
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    Kevin Johnstone polycounter lvl 19
    It's usually either complete silence or rabid pressure for you to ditch your life and move tomorrow.

    I've often found that 6months down the line once I've accepted another position.... then they got back to me!

    Personally, I use a companies entire correspondance with me as a yardstick for their professionalism and ethic's in regard to how they will treat me when I work for them.

    If they are a cunt before they OWN ME, then they are not going to be nice to me once they own me....

    r.
  • Rick Stirling
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    Rick Stirling polycounter lvl 18
    This'd be ideal for the Wiki
  • Daz
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    Daz polycounter lvl 18
    I'd make an account and an entry Rick, although currently I'm not sure what the answer to my original question is!

    LOL, I just got an extremely apologetic e-mail back saying they're still interested. wtf.
  • b1ll
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    b1ll polycounter lvl 18
    man, sound weird, They are just playing hard to get! the love!

    U CAN DO IT DAZ' I BELIEVE, I BELIEVE smile.gif
  • rawkstar
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    rawkstar polycounter lvl 19
    the nicest reply i ever got on this sort of subject was something along these lines "We are paid for the time that we work, and can not currently afford to spend time and money on applicants that we are not going to hire." something along those lines, i mean ok that was pretty good compared to lots of ignored emails before that.

    in general though i usually do get a response if I get an in person interview, i guess thats just the thing, they kind of see you as a person more than just a line of text with a name and a website.
  • PaK
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    PaK polycounter lvl 18
    I've had alot've experience with rejection in this arena.

    Seeing from both ends i can tell you that job applicants are seen as a a nusence when the company is not looking; and gold dust when they can't find someone. There are only these two extremes in my experience.

    I can't stress enough how fucking insenstive HR can be. I've seen them reject a candidate after I followed up to see how the process was going 9after he interviewed, and all that shit) yet didn't have the decency to tell HIM!

    Talent is treated like cattle. When it's time to milk the cream everyone's all attentive...but when it's time for the slaughter they just cut off your head with a saw...no anestheic.

    -R
  • Ruz
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    Ruz polycount lvl 666
    I once waited 3 months and they emailed back and said I wasn't very good ha ha . thanks for that
  • Kevin Albers
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    Kevin Albers polycounter lvl 18
    It's a drag how uncool it is to not contact potential employees to let them know they are not getting the job. However, one thing that hasn't been mentioned is that sometimes the employer has issues that prevent them from filling the position. They might be lining up candidates while endlessly waiting for approval/money to actually hire folks. They might have a couple of great candidates, hire one, then wait around hoping they will get aproval to also hire the other one. They may not know how many people they will need, and want to keep their options open. They may want to hire someone, but they are on the verge of going out of business and are trying to resolve what will happen to the company.
  • Paul Jaquays
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    Paul Jaquays polycounter lvl 19
    I don't feel that a company has an obligation to get back to everyone who applies for an advertised position, but a company worth working for gets back to you in a timely manner after an interview ... even if it's to say "No" and especially if it's to say "Not right now." Failure to do so says huge things to me about the manager you would have been working for, the professionalism of the human rsources department and the manner in which the company treats its employees.

    Basically, a company that does not contact you within a reasonable amount of time after an interview is unlikely to be worth working for.
  • okkun
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    okkun polycounter lvl 18
    It's a timesuck to go through all the applications and I'm totally guilty of not emailing every applicant back.

    However, I would never not get back to someone I had a proper interview with.

    We're a small co and dealing with applications is pretty low on my list of priorities but companies that have dedicated HR should atleast have a standard reply they can send out once a spot has been filled.
  • hawken
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    hawken polycounter lvl 19
    I grew rhino skin after the amount of industry jobs applied for in my teens.

    no response really does mean no.

    trickles of "we'll get back to you" and even interviews and re-interviews really do mean no.

    It's just plain rude on thier part and makes me think less of thier professional capacity.

    I was actually in the position of hiring (and firing!) at my last place, and interviewed about 30 people for two junior artist positions. I let all of them know personally with a very direct email exactly what the outcome was. This was a small scale operation, but HR teams really should have the balls to send out a stock "we found a candidate for this job" mail to everyone who applies.

    In the freelancing arena my cold calls to job postings often go un answered, I take this as a no. However building up a friendly almost jokey rappore with the HR dude you are dealing with will yeild more results. Bugging them just brings on the inevitable and, why waste your time?

    Most HR departments are chicken shit. They are also often just one person. Even in large companies.
  • Daz
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    Daz polycounter lvl 18
    Well, strange as it may seem, in this case 6 weeks of no response did not actually mean 'no'.

    Their response that I just received was a profuse apology and some mumble about being on vacation and someone else was meant to get a hold of me but they didn't.

    Apparently they are still 'very keen for me to come and work for them', but just waiting on news of pending work.

    But still, I understand peoples comments about poor treatment during the the pre-hiring stage probably being a good indicator of treatment post employment. In this case however Im inclined to give the benefit of the doubt and see it as a genuine fuckup.

    That said, ironically something else has just come up in the last few days I'll probably be going for instead.

    Thanks for all your input.
  • Eric Chadwick
    Apologies for not reading the responses, but honest mistakes happen. It's good for a potential hire to send gentle reminders, once a week, until they get a response.

    I find it helps to remember the last crunch mode I was in, and how tough it was to stay on top of things, then imagine your interviewer being in their own crunch. It's easy to see how some outside responsibilities, like interview responses, might get laid aside and accidentally forgotten.

    Good luck with the hunt man.
  • Devoid
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    Devoid polycounter lvl 17
    I know how you feel - I left an interview once with a "we'll get you an offer tomorrow" never to hear from them again frown.gif
    I've also gotten the response 6 months later after I was already employed.
    It really crushes the ego when you hear a no, but nothing is worse than silence.
    I got over it as soon as I hit my first crunch and saw how many emails get lost in the daily grind. That said, there is NO reason for an HR person not to get back to you- that is their job - And as far as the vacation goes... thats what autoresponse is for.
    Glad to hear something else came up
  • Lee3dee
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    Lee3dee polycounter lvl 18
    Some email responses I have received:

    "We really liked your portfolio, but your personality wasn't a good fit in the company"

    "Your work is exceptional, except you do not have enough industry experience at this time" (i'm sure alot of people get this one)

    Never give up your dream job, it will happen! It did for me laugh.gif and I love it here.
  • Cthogua
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    Cthogua polycounter lvl 18
    I've had some experience with rejections and un-answered emails, not quite on the level of some of you guys as my attempt to get into the video game industry is fairly recent. However I have been at it long enough to get the extremely positive initial contact, with a request that I contact them, only to be left out in the cold when I came knockin. Several emails and attempted phone calls (always got the voice mail) later, no responce, and none since...that was about 8 months ago. <shrugs>

    As far as the emotional side of things...I used to get painfully wrapped up in wanting to work/live somewhere. Then when the inevitable rejection came, I would crashed out. Everything would seem so unreachable and bleak. I posted something on here a few months ago, about emotional rollercoasters and job applications. Shotgun pointed out that I was investing alot of emotional energy in a fantasy, and in doing so was also ruining my enjoyment of where I am now. That was like a blast of fresh air through my brain, since then rejection has just become part of the process, and from an analytical side, an indication of the need for improvement and focus....that was alittle off topic, sorry [/rant]

    Anyway..back to the actual topic...I was talking with my coworker about HR departments, and it struck me...Who works in an HR department? I seriously doubt there is a large number of people out there that would claim human resource management as their passion. Consiquently you probably end up with alot of people (especially in larger companies) not doing their jobs very well. Hence the unanswered emails, coflicting signals, and general intransigence.
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