Max: Open the material, crash!

adam

Hey hey...

So I use Max 7 at work. If I open the material editor when the program first loads then it'll open fine, no problems. Its if I close it and reopen it later to change some materials around that I get problems. As soon as I open it (re: hit M), max will go to open the editor then just outright crash.

Same goes for if I don't open it right after the app loads and I try it after just a few minutes. It's super annoying and started happening a month or so ago - and I haven't changed anything about the computer.

Ideas?

ScoobyDoofus

Try re-installing the program and contacting Discreet for tech support.

adam

Amazing!

ScoobyDoofus

Well, did you actually DO either of those things?

Eric Chadwick

Yeah also check which 3rd-party plugins or scripts are installed. I've seen some instability problems caused by bad memory management, or their reliance on other 3rd-party plugins without adequate checks.

Xenobond

Yeah, if you have any 3rd party materials, that could be what's doin it fer ya.

adam

Scooby, yes I did it. For autodesk to answer my question it'd cost $65 USD. I also checked their site and got nothing.


Eric/Xeno: The only 3rd party ANYTHING that I have installed is Texporter.

Eric Chadwick

Does it happen on a clean start? Or with your own content? Are you using a Maxstart.max file? Try deleting it, then close and restart? What's running in the bkg? Any other copies of Max in memory? Defrag the drive(s) recently? What is your display set to... OpenGL, Direct3D, other? Does it happen with the software display? Couple ideas to try.

adam

Here's what I got Eric (thanks btw):

On a clean start: I can open the material editor ONCE, without it crashing. When I close it then do some work, then reopen it it crashes. Same if I just leave it open, over time when I go to use it again it'll just crash.

My own content: Yes.

Maxstart.max: Not using one.

Running in the bkg: Nothing out of the ordinary.

Max in memory: None.

Defrag: No, but it's a brand new machine not even a month old.

Display: I've tried OpenGL, D3D, and software. I get the same problem.


I've also deleted everything Max related and reinstalled.

This also happened when I was using the Max 8 demo.

ScoobyDoofus

You've got a fully patched & up to date OS install?
SP2 XP pro I'd assume? I've never had this particular issue, and Eric has mentioned most of the things I would have tried besides my first two suggestions.

Eric Chadwick

Wow, that sucks.

Last stab for me... try moving all the files out of \matlibs\ and restarting Max. Might be a corrupted material library...?