A guy at work here works in Max often and he said that all of the sudden something happened and he can't use the scroll wheel+ctrl/alt to pan/rotate/zoom anymore. Is there some setting that controls this that he can turn back on, or does it need a reinstall to fix?
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I had the same problem where clicking the mouse button + another key would do something outside of Max, but effect Max so that I couldn't use the short cuts.
Hopefully I explained this well enough.
Hope this works.