My glass objects on small items keep disapearing in unreal when view from a distance

cturbo

I've noticed that my glass objects, like the salt shaker and ashtray, seem to disappear when I view them from a distance in Unreal. I'm not sure why this is happening or how to fix it, so I'm hoping someone can help me out. I've attached two screenshots to illustrate the issue. In the first one, when I'm zoomed out, the glass on these items is invisible, except for the metal lid on the salt shaker. The second screenshot shows what happens when I zoom in close, and you can see the glass materials as they should be. Also, I've realized that the glass isn't casting any shadows; you can clearly see that there's no shadow from the glass materials on the seat.

Eric Chadwick

Make LODs for them, and put a simplified non-transparent material on the LODs.

cturbo

I have seen this as well. Are you aware of any reputable tutorials? I attempted to research LOD but was uncertain about which sources were trustworthy.

Fabi_G

Do they have Nanite enabled? If so, try disabling Nanite for those. According to the UE documentation, currently translucent materials are not supported with Nanite.

cturbo

Fabi_G said:

Do they have Nanite enabled? If so, try disabling Nanite for those. According to the UE documentation, currently translucent materials are not supported with Nanite.

its disabled already

Fabi_G

I see. Probably it's some setting somewhere

Well, if you're looking for info on LODs (or anything really), my first address would be the softwares documentation (https://dev.epicgames.com/documentation/en-us/unreal-engine/creating-and-using-lods-in-unreal-engine)

cturbo

cturbo

Fabi_G said:

I see. Probably it's some setting somewhere

Well, if you're looking for info on LODs (or anything really), my first address would be the softwares documentation (https://dev.epicgames.com/documentation/en-us/unreal-engine/creating-and-using-lods-in-unreal-engine)

ok thanks Fabi

poopipe

not all translucent material types cast shadows - there are a a few different options that all have pros/cons 

the not drawing thing is a little odd - does the object disappear if an opaque material is applied?

unless the asset came from the marketplace or whatever I wouldn't expect this to be a lod issue - the default behaviour for a static mesh would not be to do that

cturbo

I'll take a look. I just came across a significant error that's preventing me from saving my project due to some textures. Do you have any idea how to resolve this? I'm quite concerned because it crashed last night, and now some material texture maps won't save, and I keep getting these persistent errors.

poopipe

short answer - you've probably lost work
 
to try and recover,  work on the errors (red ones) 
if you are able to replace the corrupted assets, it's possible the warnings will go away and your level will be intact (not a guarantee)  

the warnings all refer to external actors - which are items placed in a level . the errors are referring to actual assets 

cturbo

poopipe said:

short answer - you've probably lost work
 
to try and recover,  work on the errors (red ones) 
if you are able to replace the corrupted assets, it's possible the warnings will go away and your level will be intact (not a guarantee)  

the warnings all refer to external actors - which are items placed in a level . the errors are referring to actual assets 

yeah thanks for letting me know, i started a new project and bringing my assets in, because nothing has worked and not wasting anymore time.

cturbo

When you package an Unreal project and share it with someone else, are the assets included in that package, or do you need to provide separate folders for the textures and models?

iam717

cturbo said:

 are the assets included in that package,

i personally do not know but there are videos while you wait for a direct response also doesn't unreal Ed. have forums to ask if they aren't already you could ask there not that we do not enjoy traffic here it is just if you are time stricken-ed i would try all avenues also otherwise:

https://www.youtube.com/watch?v=O2PKihXmejw

i am only trying to help idk anything about anything, anymore.

cturbo

iam717 said:

show previous quotes

cturbo said:

 are the assets included in that package,

i personally do not know but there are videos while you wait for a direct response also doesn't unreal Ed. have forums to ask if they aren't already you could ask there not that we do not enjoy traffic here it is just if you are time stricken-ed i would try all avenues also otherwise:

https://www.youtube.com/watch?v=O2PKihXmejw

i am only trying to help idk anything about anything, anymore.

I really appreciate your help, thank you! I also reached out to Unreal, and it's amusing how you respond to me faster than they do. I've been posting on forums, but I'm not receiving any replies.

poopipe

the unreal forums are largely useless in my experience - although tbf so are the secret developer ones if you want any info other than stuff pertaining to getting packaging working on whichever console they broke this week

you'll get a folder full of  crap when you build a project  - exactly what the crap is will depend on your build target and which options you select but you can basically just zip the folder up and send it to someone

iam717

cturbo said:

show previous quotes

iam717 said:

 stuff.

it's amusing how you respond to me faster than they do. I've been posting on forums, but I'm not receiving any replies.

atm this week i've run into some "non-preventable issues" with p.c. so i got time now, also yeah seems across the entire web except a few places, its been "dry".  Glad something worked, sucks to hear about the forums pipe.

cturbo

I was able to resolve the issue! Just navigate to the object, then go to detail, followed by search bound, and increase the bound scale value for any translucent objects.