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This is the error that i came through, facing this problem as you can see in the below image i couldn't retopo after that point ,where the mesh was a bit problem. After i solved it through "Set to face" option which opens up the surface of the mesh with out any shadows.
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Mastering Quad Draw in Maya can significantly improve the quality of your 3D models. You'll be able to create best performance and optimization out of the mesh.
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