Hello.
Snowflake alpha texture was applied to three planes.
Only one of them cast the shadow correctly.
Others have shadows according to the plane modeling.
I asked adobe for a shadow solution, and they told me to get rid of the plane.
On their advice all my low poly characters will soon be bald.
I hope my future user love bald.
Another adobe staff member wants me to place that plane closer to the gift box.
When I gave them rendering screentshot, they said that there was no shadow.
When I gave them the realtime view screenshot, they asekd me what program I'm using, in the substance pinter discussion community page.
Is this a joke?
I seriously want to know how to solve this problem.
Normally, I used this program using subscription of adobe. But recently, I bought this at steam.
Now... it happend... could you help me sombody, please?
Replies
Maybe it's related to the shader used? This is with alpha-test I assume?
While I can't think of a solution, if you share the files, I could check on my side.
Thank you for your reply!
This is going to be a game aseest and I want to finish this substance pinter with iray.
There is the file.
https://drive.google.com/file/d/1ZAywfx3EX_Le4BXbziICNK_6ZESFAVtp/view?usp=drive_link
So not a iray/rendering issue, but a texture issue. To solve this, I'd try the Ignore Backface suffix for those cutout elements.
Or, if you wanted the baked AO of those cutouts, but accurate, you'd have to create the cutouts as actual geometry that can be traced against.
Generally putting the AO into into the base color can give incorrect/off results (AO wouldn't show on directly lit surfaces), but is an artistic choice. Here is the wiki entry, also containing a link to a discussion.