Home Adobe Substance

Issues that do not apply alpha texture to shadows

Hello.
Snowflake alpha texture was applied to three planes.
Only one of them cast the shadow correctly.
Others have shadows according to the plane modeling.
I asked adobe for a shadow solution, and they told me to get rid of the plane.
On their advice all my low poly characters will soon be bald. 
I hope my future user love bald. 

Another adobe staff member wants me to place that plane closer to the gift box.
When I gave them rendering screentshot, they said that there was no shadow. 
When I gave them the realtime view screenshot, they asekd me what program I'm using, in the substance pinter discussion community page. 
Is this a joke?
I seriously want to know how to solve this problem.
Normally, I used this program using subscription of adobe. But recently, I bought this at steam.
Now... it happend... could you help me sombody, please?





Replies

Sign In or Register to comment.