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Toolbag problem with Mac M1

polycounter lvl 7
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carloscid polycounter lvl 7

I'm working on a mac m1 with macOS 12.1 with two monitors with the latest Toolbag and I'm having a few problems that are just breaking my workflow

- My monitors are setup one on top of the other and when I moved Toolbag to the bottom one I'm not able to move the window back up

- On texturing mode when adding a fill layer I can't open and set the fill color, I can only do it if I disconnect one of the monitors

- Similar to this last problem I cant open other separete windows like About or Change Account

- Since my toolbag window is now stuck on my bottom monitor when I right click a layer I get its options on the top monitor

- My cintiq Undo shortcut is not working for some reason. All the other shortcuts are working fine

- When I set up a custom profile for my pen in my wacom preferences I need to switch multiple times between Toolbag and any other window for it to recognize the change, if I dont do this the pen pressure doest work correctly


Maybe someone knows if this are known bugs or if its only me, thanks!

Replies

  • ReD-SpideR
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    ReD-SpideR polycounter lvl 14

    Hey Carlos,


    I was wondering if you could try unplugging your cintiq and see if some of these issues are resolves, or notice how they might change the behavior.


    If this doesn't resolve the issue please reach out to us at our support inbox so that our team can take a closer look:

    Support E-mail: support@marmoset.co


    Thanks,

  • carloscid
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    carloscid polycounter lvl 7

    Hi Andrea,

    I tried connecting back and forth, main display at the top and bottom but if the monitor are stack one on top of the other I get the same problem every time, only if they're set side by side and you are working on the main display is when Toolbag works as expected.

    Same thing with the undo problem, alt, command, shift, they all work but only undo doesn't. And is only in Toolbag, in all other programs it works without problems. I have a Cintiq 13HD, don't know if that could help.

    I already sent an email but I haven't heard back :(

  • ReD-SpideR
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    ReD-SpideR polycounter lvl 14

    Could you share with me what email you used to email us? (You can dm me if you want to keep it private) So we can track down where this email went.

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