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Hairworks help?

So i'm trying to get hairworks working for a character i'm making. but whenever i try to export the hair as a APB/APX or whatever, it doesn't work. i click all the export options and it seems to work fine but when i look for the file it doesn't appear anywhere. there doesn't seem to be a trace f it, but i don't get any errors or anything on export. How would i fix this? 

This was the tutorial i used; https://www.youtube.com/watch?v=Nwji3ZTrbCI&t=

Any help available is very useful 
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