Cancelling annual subscription vs. licence end date?
polycounter lvl 9
Hi,
My annual subscription is about to get renewed tomorrow which I don't really want to happen at the moment as I am not using Substance too much at home since we have Substance at work. Unfortunately I am very confused about which option to pick when cancelling - simply cancel or buy a perpetual licence. Because the popup says buying a perpetual licence means no more updates but the licence page says that the licences have an end date of 08/12/2018. Does this mean that if I cancel without buying a perpetual licence, I will get updates until 08/12/2018? If I don't buy a perpetual licence at the time of cancelling, do I get to buy the perpetual licence later?
Please see attachments for what I mean
My annual subscription is about to get renewed tomorrow which I don't really want to happen at the moment as I am not using Substance too much at home since we have Substance at work. Unfortunately I am very confused about which option to pick when cancelling - simply cancel or buy a perpetual licence. Because the popup says buying a perpetual licence means no more updates but the licence page says that the licences have an end date of 08/12/2018. Does this mean that if I cancel without buying a perpetual licence, I will get updates until 08/12/2018? If I don't buy a perpetual licence at the time of cancelling, do I get to buy the perpetual licence later?
Please see attachments for what I mean
Replies
For anybody else you have to press the buy perpetual licence button when you cancel otherwise this option will be gone