Answered: Exporting issue

av0101

When I open the export window all of the options are gray out.

Synaesthesia

Could I see what you're referring to?

av0101

here you go

av0101

Synaesthesia

What about the rest of Photoshop? May I see that as well?

One thing to note: please ensure that this is a copy of PS sourced from the Creative Cloud application. Third-party versions of PS may result in incompatibility with the Suite's intended function.