Answered: Not corectly looking shaders.

gnome66

Hello,
So i have been experiencing a strange issue from some time now . I tried every possible way that i could  think off to fix it , that includes re-installing PhotoShop a couple of times , re-installing Quixel Suite and etc.
I imported my own models , i used simple cubes and spheres and i imported the DDO samples ( The Sci-Fi Helmet  and AK47) , and everything is giving me the same issues .
Everything is looking not okay in 3DO , there is almost no reflection on the models , where there should be reflections there is not . The materials look kind a fake , its almost like 3DO does not use the glossiness map or something like that . It`s very noticeable on some materials , not so much on others .
At least for me they are not looking okay , i may be mistaken though ..... and if i`m , sorry

Here are some example renders :

This is how the Sci-Fi helmet looks on my end 

And this is how is supposed to look

This is how AK47 looks

And here i attached random smart materials on brand new AK47 project

Smart Material - MetalPlate


Smart Material - Tarnished Copper

Smart Material - Rusted Steel



I used to work with Quixel before quite some time , but not lastly , however i decided to start using it in my workflow permanently but i can`t figure out this issue . I don`t know if i`m missing something, or by any chance there is some kind of new setting that was introduced while i was not using it ....or maybe i`m doing something wrong . Anyway if someone could help would be great .
Thanks

Synaesthesia

I can't seem to reproduce this on my end. My best suggestion would be a clean install of Suite 2.3: Uninstall, restart, reinstall. Let me know if that clears this up.

gnome66

I tried everything , including rolling back to old version of PhotoShop , but nothing seems to work . Don`t know why though . Tried updating Java to the last version , as well as my GPU drivers not that there should be any problem from that
Anyway i was not able to fix it .

Pschelfh

I was researching this and found this thread, I seem to have the same problem, the metals look very dull in the 3DO viewport.
I use Suite 2.3 with the latest Photoshop.

Synaesthesia

Try updating to Suite 2.3.1 - launch the tool and the updater window should appear. Let me know if that helps!

Pschelfh

Yes, indeed. I reinstalled Quixel Suite and when starting I saw the update popup (you do have to minimize Photoshop to get to it).
Here's a quick test with some (exaggerated) gloss

Synaesthesia

That looks better. Glad it's working out for you!

gnome66

It  did not work for me , i tried both 2.3 and 2.3.1 , and they both give me the same problem . I re-installed everything a couple of times , but nothing so far .  If i roll-back to 2.2.2 it works without a problem , however everything above that version is a problem for me . But i need some of the updates of 2.3.1 , so i don`t know what to do.

Synaesthesia

Please send an e-mail to support@quixel.se documenting this issue with as much detail as you can, including screenshots and/or videos. We'll get it sorted out ASAP.

Vipera

It might be incorrect normal map settings on the model. Try to change settings for normal map.

gnome66

nope its not that . I tried everything , absolutely everything  , but nothing seems to work . Its probably a problem with my system , maybe something is missing or something .