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Problems with substance painter viewport

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Pinned
I just installed substance painter 2.5 and I am having problems with the view port. Its acting strange I don't know why. Can anyone please help me out with what I did wrong.
This first image is the sample project. I did nothing just opened it, while the second image is of a sample cube I imported from Maya and added a fill layer to it. 

Replies

  • Jerc
    Offline / Send Message
    Jerc interpolator
    We'll need more details than that, please attach a log file and dx diag.
  • usmanchaudrhy
  • usmanchaudrhy
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" softwareVersion:  "2.5.3"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" buildNumber:  1521
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" sourcesVersion:  "4ac39e88c9722c29090a4cadd6b7962f9f5628c4"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" osVersion:  "Windows 10"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" cpuModel:  "Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" ram:  "8090 MB"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" "Number of detected devices: 1"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" "Device[0] driver-desc: Intel(R) HD Graphics 620"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" "Device[0] driver-vendorid: 0x8086"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" "Device[0] driver-deviceid: 0x5916"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" "Device[0] driver-version: 21.20.16.4574"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" "Device[0] driver-supported: 1"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" "Device[0] driver-minversion: 10.18.10.3621"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" "Device[0] driver-minname: 15.33"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" "Device[0] driver-minurl: https://downloadcenter.intel.com/default.aspx"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" "Device[0] driver-outdated: 0"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" glVendor:  "Intel"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" glRenderer:  "Intel(R) HD Graphics 620"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" glVersion:  "4.4.0 - Build 21.20.16.4574"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" glslVersion:  "4.40 - Build 21.20.16.4574"
    [INFO] <Qt> "[DBG INFO][RunTimeInfo]" vram:  "128 MB"
    [INFO] <Qt> "[DBG INFO][OpenGL Helpers]" OpenGL max version  4 . 40
    [INFO] <Qt> "[DBG INFO][OpenGL Helpers]" Max texture image units  32
    [INFO] <Qt> "[DBG INFO][OpenGL Helpers]" GLSL max version  440
    [INFO] <Qt> "[DBG INFO][OpenGL Helpers]" Feature: Bindless textures
    [WARN] <Engine Configuration> Export resolution clamped to 4k. More than 2GB of VRAM are required to allows 8k export (128MB detected).
    [INFO] <Qt> "[DBG INFO][Iray Service]" Iray dso path:  "C:/Program Files/Allegorithmic/Substance Painter 2/PlugIns/iray"
    [WARN] <Qt> "[DBG WARNING][Iray Service]"   0.1   CUDA   rend warn : CUDA module initialization failed.
    [WARN] <Qt> "[DBG WARNING][Iray Service]"   0.1   CUDA   rend warn : The version of your CUDA driver is 0.0, but 8.0 is the required minimum
    [WARN] <Qt> "[DBG WARNING][Iray Service]"   0.1   CUDA   rend warn : Please update your display driver (current version ).
    [WARN] <Qt> "[DBG WARNING][Iray Service]"   1.1   IRAY   rend warn : CUDA module initialization failed with error 'CUDA driver version is insufficient for CUDA runtime version' (0x23); iray can only run in CPU mode. Please update your NVIDIA driver (www.nvidia.com).
    [WARN] <Qt> "[DBG WARNING][Iray Service]"   1.1   IRAY   rend warn : There is no GPU available to the iray renderer.
    [WARN] <Qt> "[DBG WARNING][Iray Service]" MDL search dir path not found 'c:\ProgramData\NVIDIA Corporation\mdl'
    [WARN] <Qt> "[DBG WARNING][Iray Service]" Fail to add Path: c:\ProgramData\NVIDIA Corporation\mdl
    [WARN] <Qt> "[DBG WARNING][Iray Service]" MDL search dir path not found 'c:\ProgramData\NVIDIA Corporation\MDL Material Exchange Package\mdl'
    [WARN] <Qt> "[DBG WARNING][Iray Service]" Fail to add Path: c:\ProgramData\NVIDIA Corporation\MDL Material Exchange Package\mdl
    [WARN] <Qt> "[DBG WARNING][Iray Service]" MDL search dir path not found 'C:/Users/usman/Documents/mdl'
    [WARN] <Qt> "[DBG WARNING][Iray Service]" Fail to add Path: C:/Users/usman/Documents/mdl
    [ ERR] <Qt> "[DBG ERROR][Application]" Adding a toolbar without object name. "Mode Switcher"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Load qt:///quad.fbx"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Assimp 3.1.93116834 amd64 msvc shared singlethreaded"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Found a matching importer for this file format"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Import root directory is 'qt://'"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : Normals found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : No Binormals found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : No Tangents found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : No Vertex Colors found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : UV found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Entering post processing pipeline"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: RemoveVCProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: RemoveVCProcess finished. Data structure cleanup has been done."
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: FindDegeneratesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: FindDegeneratesProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenUVCoordsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenUVCoordsProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: PretransformVerticesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: PretransformVerticesProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Removed 2 nodes and 0 animation channels (2 output nodes)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Kept 0 lights and 0 cameras"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Moved 1 meshes to WCS (number of output meshes: 1)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: TriangulateProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: TriangulateProcess finished. All polygons have been triangulated."
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: SortByPTypeProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Points: 0X, Lines: 0X, Triangles: 1, Polygons: 0 (Meshes, X = removed)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: SortByPTypeProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Generate spatially-sorted vertex cache"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenVertexNormalsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenVertexNormalsProcess finished. Normals are already there"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: CalcTangentsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: CalcTangentsProcess finished. Tangents have been calculated"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: JoinVerticesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Mesh 0 (Plane) | Verts in: 4 out: 4 | ~0%"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: JoinVerticesProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Leaving post processing pipeline"
    [INFO] <Scene 3D> 3D scene successfully loaded
    [INFO] <Qt> "[DBG INFO][License]" License server started on port 55099
    [INFO] <Qt> "[DBG INFO][License]" DELAY SET TO 3600
    [INFO] <Qt> "[DBG INFO][License]" Hardware id = win-98541B26E4F5
    [INFO] <Qt> "[DBG INFO][License]" ProgramData path retrieved: C:\ProgramData
    [INFO] <Qt> "[DBG INFO][License]" License path used: C:/ProgramData/Allegorithmic/Substance Painter 2/license.key
    [INFO] <Plugins> Loading plugin photoshop-export
    [INFO] <Qt> "[DBG INFO][Google Analytics]" "Log event Global>Version>Substance Painter.2.5.3>0"
    [INFO] <Qt> "[DBG INFO][Google Analytics]" "Log event Global>Application>Start>0"
    [INFO] <Qt> "[DBG INFO][Google Analytics]" "Log event Global>OSVersion>Windows 10>0"
    [INFO] <Qt> "[DBG INFO][Google Analytics]" "Log event Global>LicenceType>Substance for Students>0"
    [INFO] <Qt> "[DBG INFO][Google Analytics]" "Log event GPU>Vendor>Intel>0"
    [INFO] <Qt> "[DBG INFO][Google Analytics]" "Log event GPU>Renderer>Intel(R) HD Graphics 620>0"
    [INFO] <Qt> "[DBG INFO][Google Analytics]" "Log event GPU>Memory>>128"
    [INFO] <Qt> "[DBG INFO][Google Analytics]" "Log event GPU>Memory_String>128 MB>0"
    [INFO] <Qt> "[DBG INFO][GPUIssuesCheck]" Current TDR delay set to  2 s
    [WARN] <GPUIssuesCheck> The current TDR (GPU hang recovery) delay is low: 2s.
       Substance Painter can be interrupted by the OS when doing a long computation.
    [INFO] <Qt> "[DBG INFO][Shelf agent]" Resources crawling started for:  "C:/Program Files/Allegorithmic/Substance Painter 2/resources/shelf/allegorithmic"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for applicationStarted()"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for projectOpened()"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for statusChanged()"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for ManageLicense()"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for applicationStarted()"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for projectOpened()"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for uiShouldDisplayNodesDialog(QString)"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for uiShouldDisplayLicenseKeyDialog(QString)"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for uiShouldQuit(QString)"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for ManageLicense()"
    [WARN] <Qt> QMetaObject::connectSlotsByName: No matching signal for on_can_undo_changed(bool)
    [WARN] <Qt> QMetaObject::connectSlotsByName: No matching signal for on_can_redo_changed(bool)
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for set_shader_requested(Object,Object,ResourceShader*)"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for set_mdl_requested(Object,ResourceShader*)"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for set_shader_requested(Object,Object,ResourceShader*)"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for set_shader_requested(Object,ResourceShader*)"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for reset_shader_data_requested(Object)"
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for set_mdl_requested(Object,ResourceShader*)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Load qt:///half-sphere.obj"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Assimp 3.1.93116834 amd64 msvc shared singlethreaded"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Found a matching importer for this file format"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Import root directory is 'qt://'"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Entering post processing pipeline"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: RemoveVCProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: RemoveVCProcess finished. Data structure cleanup has been done."
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: FindDegeneratesProcess begin"
    [WARN] <Qt> "[DBG WARNING][Assimp]" "Warn,  T3368: Found 56 degenerated primitives"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: FindDegeneratesProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenUVCoordsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenUVCoordsProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: PretransformVerticesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: PretransformVerticesProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Removed 2 nodes and 0 animation channels (2 output nodes)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Kept 0 lights and 0 cameras"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Moved 1 meshes to WCS (number of output meshes: 1)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: TriangulateProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: TriangulateProcess finished. There was nothing to be done."
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: SortByPTypeProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Points: 0X, Lines: 1X, Triangles: 1, Polygons: 0 (Meshes, X = removed)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: SortByPTypeProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Generate spatially-sorted vertex cache"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenVertexNormalsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenVertexNormalsProcess finished. Normals are already there"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: CalcTangentsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: CalcTangentsProcess finished. Tangents have been calculated"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: JoinVerticesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Mesh 0 (SurfSphere_Mesh) | Verts in: 3480 out: 668 | ~80.8046%"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: JoinVerticesProcess finished | Verts in: 3480 out: 668 | ~80.8%"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Leaving post processing pipeline"
    [INFO] <Scene 3D> 3D scene successfully loaded
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Load qt:///plane_stroke_preview.fbx"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Assimp 3.1.93116834 amd64 msvc shared singlethreaded"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Found a matching importer for this file format"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Import root directory is 'qt://'"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : Normals found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : Binormals found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : Tangents found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : No Vertex Colors found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : UV found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Entering post processing pipeline"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: RemoveVCProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: RemoveVCProcess finished. Data structure cleanup has been done."
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: FindDegeneratesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: FindDegeneratesProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenUVCoordsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenUVCoordsProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: PretransformVerticesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: PretransformVerticesProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Removed 2 nodes and 0 animation channels (2 output nodes)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Kept 0 lights and 0 cameras"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Moved 1 meshes to WCS (number of output meshes: 1)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: TriangulateProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: TriangulateProcess finished. There was nothing to be done."
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: SortByPTypeProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Points: 0X, Lines: 0X, Triangles: 1, Polygons: 0 (Meshes, X = removed)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: SortByPTypeProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Generate spatially-sorted vertex cache"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenVertexNormalsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenVertexNormalsProcess finished. Normals are already there"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: CalcTangentsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: CalcTangentsProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: JoinVerticesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Mesh 0 (plane_preview_stroke) | Verts in: 420 out: 142 | ~66.1905%"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: JoinVerticesProcess finished | Verts in: 420 out: 142 | ~66.2%"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Leaving post processing pipeline"
    [INFO] <Scene 3D> 3D scene successfully loaded
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Load qt:///sphere_rounded_preview.fbx"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Assimp 3.1.93116834 amd64 msvc shared singlethreaded"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Found a matching importer for this file format"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Import root directory is 'qt://'"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : Normals found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : Binormals found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : Tangents found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : No Vertex Colors found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : UV found"
    [WARN] <Qt> "[DBG WARNING][Assimp]" "Warn,  T3368: ScenePreprocessor: Found space handedness mismatch between UV space and tangent space. Some bitangents have been inverted."
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Entering post processing pipeline"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: RemoveVCProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: RemoveVCProcess finished. Data structure cleanup has been done."
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: FindDegeneratesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: FindDegeneratesProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenUVCoordsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenUVCoordsProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: PretransformVerticesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: PretransformVerticesProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Removed 2 nodes and 0 animation channels (2 output nodes)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Kept 0 lights and 0 cameras"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Moved 1 meshes to WCS (number of output meshes: 1)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: TriangulateProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: TriangulateProcess finished. There was nothing to be done."
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: SortByPTypeProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Points: 0X, Lines: 0X, Triangles: 1, Polygons: 0 (Meshes, X = removed)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: SortByPTypeProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Generate spatially-sorted vertex cache"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenVertexNormalsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: GenVertexNormalsProcess finished. Normals are already there"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: CalcTangentsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: CalcTangentsProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: JoinVerticesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Mesh 0 (Sphere001) | Verts in: 11904 out: 4036 | ~66.0954%"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: JoinVerticesProcess finished | Verts in: 11904 out: 4036 | ~66.1%"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Leaving post processing pipeline"
    [INFO] <Scene 3D> 3D scene successfully loaded
    [WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for create_shader_requested(ViewerSettings*,IRayService_*,QVariantMap)"
    [WARN] <Qt> "[DBG WARNING][Data Preset]" UUID collision detected!  "e71bfe86-4045-44ee-929c-2f68b3c9c269"
    [WARN] <Qt> "[DBG WARNING][Data Preset]" UUID collision detected!  "d444d0da-382c-4a01-a44e-07c0f0157ffc"
    [INFO] <Qt> "[DBG INFO][ShadowLightRays]" Finished generating light rays
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Result surfaces (RAM&VRAM)"   64 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Source surfaces (RAM&VRAM)"   32 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "VRAM Surfaces (Results&Sources)"   32 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "VRAM Mesh buffers"   16 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "VRAM Stamps"   8 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "RAM Stamps"   8 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Substance Render on the fly"   0 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Result surfaces (RAM&VRAM)"   64 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Source surfaces (RAM&VRAM)"   32 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "VRAM Surfaces (Results&Sources)"   32 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "VRAM Mesh buffers"   16 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "VRAM Stamps"   8 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "RAM Stamps"   8 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Substance Render on the fly"   0 MB
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Load qt:///sphere_edges_preview.fbx"
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    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Found a matching importer for this file format"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Import root directory is 'qt://'"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : Normals found"
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    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: [FBX] : UV found"
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    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Generate spatially-sorted vertex cache"
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    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: CalcTangentsProcess finished. Tangents have been calculated"
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    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T3368: Mesh 0 (SubstanceSphere) | Verts in: 113028 out: 94915 | ~16.0252%"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: JoinVerticesProcess finished | Verts in: 113028 out: 94915 | ~16.0%"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T3368: Leaving post processing pipeline"
    [INFO] <Scene 3D> 3D scene successfully loaded
    [INFO] <Qt> "[DBG INFO][Shelf agent]" Resources crawling duration: 7232 ms for:  "C:/Program Files/Allegorithmic/Substance Painter 2/resources/shelf/allegorithmic"
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    [INFO] <Qt> "[DBG INFO][Shelf agent]" Resources crawling duration: 4 ms for:  "C:/Users/usman/Documents/Substance Painter 2/shelf"
    [INFO] <Qt> "[DBG INFO][Shelf agent]" Resources crawling started for:  "C:/Program Files/Allegorithmic/Substance Painter 2/resources/shelf/allegorithmic"
    [INFO] <Qt> "[DBG INFO][Shelf agent]" Resources crawling duration: 33 ms for:  "C:/Program Files/Allegorithmic/Substance Painter 2/resources/shelf/allegorithmic"
    [INFO] <Qt> "[DBG INFO][Shelf agent]" Resources crawling started for:  "C:/Users/usman/Documents/Substance Painter 2/shelf"
    [INFO] <Qt> "[DBG INFO][Shelf agent]" Resources crawling duration: 5 ms for:  "C:/Users/usman/Documents/Substance Painter 2/shelf"
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    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T7944: Found a matching importer for this file format"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T7944: Import root directory is 'file:///C:/Users/usman/Desktop/'"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: [FBX] : Normals found"
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    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: [FBX] : No Tangents found"
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    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: [FBX] : UV found"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T7944: Entering post processing pipeline"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: RemoveVCProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T7944: RemoveVCProcess finished. Data structure cleanup has been done."
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    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: FindDegeneratesProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: GenUVCoordsProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: GenUVCoordsProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: PretransformVerticesProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: PretransformVerticesProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T7944: Removed 2 nodes and 0 animation channels (2 output nodes)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T7944: Kept 0 lights and 0 cameras"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T7944: Moved 1 meshes to WCS (number of output meshes: 1)"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: TriangulateProcess begin"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T7944: TriangulateProcess finished. All polygons have been triangulated."
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    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: SortByPTypeProcess finished"
    [INFO] <Qt> "[DBG INFO][Assimp]" "Debug, T7944: Generate spatially-sorted vertex cache"
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    [INFO] <Qt> "[DBG INFO][Assimp]" "Info,  T7944: Leaving post processing pipeline"
    [INFO] <Scene 3D> 3D scene successfully loaded
    [INFO] <Qt> "[DBG INFO][Iray Service]" "Use mdl::alg::materials::physically_metallic_roughness::physically_metallic_roughness mdl material"
    [INFO] <Qt> "[DBG INFO][Iray Service]" "Use mdl::alg::materials::physically_metallic_roughness::physically_metallic_roughness mdl material"
    [WARN] <Qt> QMetaProperty::read: Unable to handle unregistered datatype 'Alg::PaintData::Float4' for property 'Alg::Color4Button::value'
    [WARN] <Qt> "[DBG WARNING][Resources Manager]" "No preview engine for Object type" "DataStackActions"
    [INFO] <GenericMaterial> Creation of the shader pbr-metal-rough successful
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Result surfaces (RAM&VRAM)"   1024 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Source surfaces (RAM&VRAM)"   256 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "VRAM Surfaces (Results&Sources)"   512 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "VRAM Mesh buffers"   128 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "VRAM Stamps"   128 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "RAM Stamps"   64 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Substance Render on the fly"   170 MB
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" High profile EngineIntegration. Outside consumption estimation
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Margin: 536870912 (total=536870912)"
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Screen back buffers and Fbos estimation: 15820800 (total=552691712)"
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Mesh indices: 48 (total=552691760)"
    [INFO] <Qt> "[DBG INFO][EngineIntegration]" "Mesh vertices: 1344 (total=552693104)"
    [INFO] <GenericMaterial> Creation of the shader pbr-metal-rough successful

  • Jerc
    Offline / Send Message
    Jerc interpolator
    Your GPU is a low end integrated chip with only 128MB of dedicated memory and is not supported by Substance Painter.(minimum specs)
    Unfortunately the only solution here would be to upgrade your GPU.

  • usmanchaudrhy
    Thanks for the reply, but I have an AMD radeon R7 M440 with 4Gb memory.
  • Jerc
    Offline / Send Message
    Jerc interpolator
    In that case Substance Painter doesn't seem to detect it, can you force it in the drivers like with laptop NVidia cards?
  • usmanchaudrhy
    No I cant. I have been searching for the problem online but I don't think you can do that with AMD card. What should I do?
  • Froyok
  • usmanchaudrhy
    Hey thanks It worked, I did a clean install of all the gpu drivers and it worked.
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