Solved: NDO menu not showing

Shade_Strand

Hi,

I started to use Quixel suite and tried to modify the shapes of my selections but the menu isn't showing.

This one :


I tried multiple things like reinstalling photoshop, Quixel, try admin launch both Photoshop and Quixel and also tried on Photoshop CC / 2015 / 2016 and 2017.

I changed the language of photoshop to english and it still doesn't work.

Ps : I buyed the license

Thank you

Synaesthesia

Could you show us a video of this?

Shade_Strand

Yes, but right now I tried again with adobe photoshop CC and it crash.





Thank you

Ps : I installed Quixel suite 2.1.5

Synaesthesia

Which version of Photoshop? CC is just Creative Cloud, which means anything from CC 2014 to 2017. If you're attempting to use 2017, be aware that Suite is not compatible with it just yet. You'll need to wait for the Suite 2.3 patch to fix that!

Shade_Strand

Hello,

I'm using the version named adobe photoshop CC 2015.

Thank you

Synaesthesia

Let me know when you've got a video so I can take a closer look at this.

Shade_Strand

Hello,

Here two videos, if you need more informations don't hesitate
(I'm not good at explaining problems in a video xD)

Thank you.

Synaesthesia

My first question is why you've skipped over the 2.2 update in favor of 2.1.5? Just updating Suite has a chance of resolving this.

When you purchased Photoshop, was it directly from Adobe or was it from a third-party seller? NDO shouldn't behave like this on a copy of PS that's installed correctly. You may wish to try installing it again via the Creative Cloud application and seeing if that helps clear this up.

Shade_Strand

I have photoshop directly from adobe, I tested others versions of NDO seeing that the latest version had a problem... I was hoping to resolve this like that but it didn't work 

I will try to reinstall my photoshop and see if that work

Thank you.

Shade_Strand

Wow I don't know what happened, but now it works !

I reinstalled photoshop 2015 and Quixel 2.2.2, it crashed once and then worked without problems.

Thank you !