Hello.
I am a Substance Designer Painter user, but today I decided to try your Quixel Suite 2 and unfortunately I encountered some problems, so I'm writing to see if you could help me run the application for testing and take advantage of the 40% discount!!!
After installing the Suite I downloaded 2 examples from your tutorial videos and tried to just do a simple run of the application.
At the start everything appeared normal, I imported the mesh, colorID, normal, etc but when I click the 3DO button, the application runs for a bit, then shows the mesh in purple and after is done I cannot see the mesh at all. After playing a little with the interface, I could get it to appear as wireframe, but that is all.
Here is link for a PDF with a few screenshots of the 3DO running:
https://www.dropbox.com/s/2n1skxt1ugxpxzj/FF_Quixel_WMWareFusion.pdf?dl=0Do you know if its possible to run your app under WMWareFusion? I saw a note about Parallels, but not Fusion...
Is there an specific setting that could work? Or a minimum GPU/CPU/RAM config?
Could it be a Photoshop issue?
Here is my specs:
Macbook Pro Late 2015 15" Retina with GPU
Windows 10 (WMWare Fusion)
Photoshop CC 2015.5
Replies
I have the latest Macbook pro, 16GB of Ram and Radeon R9 M370X 2048.
As for the Virtual Machine, these are my settings: https://gyazo.com/0172b289fcc2cbdabce9a0c4a3233072
It appears like the shader is unable to load, because I can see the wireframe, but not the mesh itself, no matter how simple the geometry is. https://gyazo.com/c9a1c0fdb4a45127d8bdda8caeba41a6
I have saved a video of the process, in case someone wanna have a look at it.
https://www.dropbox.com/s/zdjnb0wod1ydw41/QS_Bug_01.mov?dl=0
Hope this helps.
nFF
It's located here: *\Quixel SUITE 2.0\x64\3DO\3DO2_Data\output_log.txt
Please send it to sameer@quixel.se
Our SUITE programmer has mentioned that we don't officially support VM due to driver issues. We do have a SUITE build coming eventually that will support OSX however, so keep an eye out for that!
https://gyazo.com/57a4066575dfe88654fe7f7167912daa
A OSX version would be great, since you have the Megascans on both platforms...
I have emailed the file.
Thank you so much for the help.
nFF.
Our SUITE programmer had this to say:
"It seems the PBR shader is a bit too much to handle for the VM GPU drivers. Lots of unsupported stuff."
Sorry about that!
Anyway. If you need Alpha/Beta tester for the OSX app... I am here!
Even if I have to buy the windows copy 1st....
Thanks again.