Answered: Quixel DDO/3DO problems and bugs

Luferac

Hi all,

After trying and buying substance painter, I decided to give a shot to Quixel and for the workflow itself and smart material quality, I was immediatly excited and considering buying. However, the software is very bugged...

- Mesh paints disappearing and forcing me to reopen quixel for them to show up
- Brush cursor disappearing from time to time
- Smart materials becoming invisible when going to a different part of the mesh forcing me to go back and refresh (sometimes works sometimes doesn't)
- Save project not saving my textures
And some more..

Same happens to you? I'm using Photoshop CC 2015.5.0 and Quixel 2

Synaesthesia

Hey Luferac! It's great seeing you trying out our software.

A suggestion I have would be to run Photoshop as an administrator. Close it immediately after it loads, and then run SUITE afterward. Please let me know if that helps clear this up for you.

Also, ensure that you're on SUITE 2.2.1 - this version has complete compatibility with Photoshop 2015.5.

Luferac

Hi Synaesthesia,

Thanks for the reply.

I will try that in a bit and I'll get back to you with results. Thanks for the help.


Regards-

Luferac

Synaesthesia,

Unfortunately it didn't work. A quick experiment I did was loading my mesh, created a paint layer and painted the head, selected the beard and created a paint layer (head paint disappeared) and when I was going to try and paint the beard nothing was happening (I'm sure beard was selected). This is one of the bugs that happen in a consistent manner.

Synaesthesia

Could I perhaps see a video of this issue?

Luferac

Sure, I will do it and link it to you asap

movingarcs

Isometimes have textures that do not appear when the geo loads up in 3do, i found that by turning uff the texture layer in DDO and returning it back to visible forces the refresh of the texture to show up.