Solved: Material Loading takes forever

skyline5gtr

Hey guys, so im having an issue on my home PC.Every time I click to add a a material it takes 2-5 minutes to load up every material.  This happens every time I want to choose a material 

Synaesthesia

What resolution is the project you're currently working with?

skyline5gtr

2048x2048 , Its almost like it has to buffer each time and reload the materials. 

Synaesthesia

Do you have a dedicated scratch disk set for Photoshop?

skyline5gtr

Synaesthesia said:

Do you have a dedicated scratch disk set for Photoshop?

Ill double check when I get home, pretty sure I have one of my hard drives set. Maybe ill try switching it around

skyline5gtr

Yes scratch disk is set to my biggest drive over 1TB of free space

Synaesthesia

Do you experience any slowdowns using Photoshop without Quixel SUITE? I ask because this could require reinstalling the SUITE, reinstalling Photoshop, trying another scratch disk, etc. It's difficult to nail something like this down without videos or something showing how you're getting this to reproduce on your end.

skyline5gtr

Synaesthesia said:

Do you experience any slowdowns using Photoshop without Quixel SUITE? I ask because this could require reinstalling the SUITE, reinstalling Photoshop, trying another scratch disk, etc. It's difficult to nail something like this down without videos or something showing how you're getting this to reproduce on your end.

Photoshop seems fine without it, I did jump about 3 version of Quixel with last update. So ill uninstall and reinstall

skyline5gtr

After swapping scratch disk to high drive and reinstalling it definitely loads faster but still has to take 2-3 minutes each time I open materials 

Synaesthesia

What's your system configuration?

skyline5gtr

Intel core I5 2500k @ 4ghz , 8GB , 128gb SSD (where quixel is) , 1TB HD ( where scratch disk is) 770gtx

Synaesthesia

You're not working from a network by any chance, are you?

skyline5gtr

Nope isolated machine, all license and programs are local. Previous iterations of the program were fine but like I said earlier I recently jumped 3 version. I reinstalled both programs to my local SSD which is my OS drive. Its literally like the materials reload/populate every single time

Synaesthesia

I'll refer this issue to the developers and see if we can figure it out. Sorry about the trouble - I'll let you know as soon as I get any updates.

skyline5gtr

No worries, just annoying. I may try putting my project files on my ssd as a test to see what happens

skyline5gtr

Put the project files on my SSD and 3do loaded alot faster but materials were still very slow 

Synaesthesia

You could always try deleting Photoshop preferences: Hold CTRL+ALT+SHIFT while loading Photoshop, then reset your preferences to how you prefer them and reload the SUITE afterward. It's a potential fix, not sure if it'll help in the meantime though.

skyline5gtr

Ill give it a go and see if it fixes anything , where do the materials get stored physically ? I assume once loaded they are done and they just load on the fly again. 

Synaesthesia

*\Quixel SUITE 2.0\script\presets\Materials\
*\Quixel SUITE 2.0\script\presets\Smart Materials\

Custom smart materials are saved in another directory.

skyline5gtr

I just wanted to make sure they were on my SSD , which they are. Any other ideas to try ?

Synaesthesia

Did you try deleting your preferences for Photoshop? If removing by using the Adobe UI mentioned earlier doesn't work, you could try deleting the preferences folder itself.

skyline5gtr

Yea, ill try removing the folder itself

skyline5gtr

No Dice

skyline5gtr

Bumping same issue

skyline5gtr

Could you point me in the direction of who else to talk too ?

Synaesthesia

You could try posting on Quixel Live Support and tag one of the developers there. This appears to be a very difficult issue to figure out, unfortunately. :frowning:

skyline5gtr

No worry, yea it is. Thanks !

skyline5gtr

Fixed it, you were right on facebook thread, when I changed my monitors color management back to default Srgb from Srgb Virtual device mode works like a champ