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Broken wacom tablet?

polycounter lvl 7
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Sunray polycounter lvl 7
Hey i have an intious pro m wacom tablet and it doesn't turn on anymore and if i movr the cable the port where it goes in to moves is there a way to save my tablet?

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  • monster
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    monster polycounter
    You'll need to contact Wacom support. If it's not too old you might be able to have it repaired under warranty.
    This forum can help you out with software problems, but physically broken hardware is just that... broken.
  • Sunray
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    Sunray polycounter lvl 7
    monster said:
    You'll need to contact Wacom support. If it's not too old you might be able to have it repaired under warranty.
    This forum can help you out with software problems, but physically broken hardware is just that... broken.
    ah okay was wort the shot i'm desperate and it's to old for waranty but thank you
  • ZacD
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    ZacD ngon master
    It was a common issue for the USB port on the Intuos 4 to break off, especially if you unplug and replug it in often. Basically the USB port would break off the board inside, and you would need to open it and solder a cable to it. There's a lot of information on it if you Google it. My first Intuos 4 broke with this issue, I transported it a lot and probably cause it to break a lot quicker than normal, with my replacement tablet, I got a very short right angle USB cable to plug into the tablet and taped it permanently to the tablet, that way I don't have to worry about the port breaking. 
  • Sunray
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    Sunray polycounter lvl 7
    ZacD said:
    It was a common issue for the USB port on the Intuos 4 to break off, especially if you unplug and replug it in often. Basically the USB port would break off the board inside, and you would need to open it and solder a cable to it. There's a lot of information on it if you Google it. My first Intuos 4 broke with this issue, I transported it a lot and probably cause it to break a lot quicker than normal, with my replacement tablet, I got a very short right angle USB cable to plug into the tablet and taped it permanently to the tablet, that way I don't have to worry about the port breaking. 
    thanks for your input will do the same with my next tablet i'm a student i unplugged it atleast 15 times a day 
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