IN PROGRESS: DDO Crashes When Loading ID Map

DavejaVu

Hi support,
When I open a color ID map in DDO, I get this error and then the Quixel Suite crashes. Is this a known issue? I've followed all of the trouble shooting steps. I've set all the executables to run as administrator, made sure my photoshop installation was English, and made an exception in my firewall for Quixel. What else can I do to try and make this work?


http://imgur.com/uNsuhMN

Synaesthesia

Check and see if there's an alpha map in your ID. If there is, remove it.

Wiktor

ID maps should be in PNG format and, as Synaesthesia says, have no alpha. Does that fix the issue?