Importing a scene

barnesy

Hi Polycount,

I've recently installed Substance Painter. I started watching the YouTube video tutorial series for it and I downloaded the project files to use but for some reason I can't open them :@ I also found that I don't have a samples folder or any of its content (which is used in the video tutorial series on YouTube).

I get a series of error messages in the log:

"[Scene 3D] 3D scene successfully loaded
[Library] Library loaded
[Scene 3D] 3D scene successfully loaded
[Scene 3D] 3D scene successfully loaded
[Scene 3D] 3D scene successfully loaded
[Viewer settings] Could not load default environment map
[Scene 3D] Failed to load 3D scene.
No suitable reader found for the file format of file "file:///C:/Users/mike.barnes/Desktop/Substance%20Painter%20Tutorial/".
[Viewer settings] Could not load default environment map
[Viewer settings] Cannot reload 3D viewer settings
[Scene 3D] Failed to load 3D scene.
No suitable reader found for the file format of file "file:///C:/Users/mike.barnes/Desktop/sp_tutorial/"."

Any help on this would be greatly appreciated as I am keen to work through the tutorials

Froyok

Looks like your log file indicate a corrupted project file.
Also can you check that your shelf is correctly installed ? You should have the following folder on your computer :

C:\Users\*username*\Documents\Substance Painter\shelf

If the "allegorithmic" sub folder is missing I would suggest starting Substance Painter with administrator rights to see if it fixes the issue.