SOLVED: Grungemask import crashes suite + PS
Hi Eric. Sorry for posting this in the tutorials section earlier. Everytime I try to import a grungemask it crashes photoshop and the suite after I select which mask I want to use and click to open it. Everything crashes except for 3DO which i don't understand. It doesn't give me an error message. Everything just freezes and is unresponsive. I open up task manager and kill everything and restart PS. I have gone through the trouble shooter and done all of that. I am running PS CC and it is up to date. My Java is up to date. All apps are being run as admin. I have Win 7 64-bit. I just tried importing a grungemask again after following the troubleshooter and same result.
I also wanted to note that after following the troubleshooter when I reopened the suite it had restarted my trial for some reason.
I really hope you guys can get this software running stable as I like the workflow and would really like to purchase it and add it to my workflow. I have high hopes for 1.9.
PC SPECS:
i7-4790k
radeon hd 7870
16gb ram
256 ssd 1tb hdd
I also wanted to note that after following the troubleshooter when I reopened the suite it had restarted my trial for some reason.
I really hope you guys can get this software running stable as I like the workflow and would really like to purchase it and add it to my workflow. I have high hopes for 1.9.
PC SPECS:
i7-4790k
radeon hd 7870
16gb ram
256 ssd 1tb hdd
Replies
THanks for reporting this issue! I´m not 100% sure that I understood when it happens, are you using the "import grunge mask" button in Dynamask editor? If so, are you using the ones included in the suite or are you trying to import your own?
and see if this issue still occurs. Thanks!