IN PROGRESS: DDo Crash problem

Staniel

Whenever I go to edit the masks on the layers I get this error. It's literally making the thing I just purchased unusable for when I got it for. Help please!

Bino

Maybe we need to create a single "crash" thread. I mentioned my crash issues here - http://www.polycount.com/forum/showthread.php?t=148146

Eric Ramberg

Hi Staniel!

Here are a few things we can start off with:

- Run the suite and PS as admin
- make sure all your input maps are flatened png´s without transparency
- try one of the sample projects from the wiki to rule out any problems with the inputs:
http://quixel.se/usermanual/quixelsuite/doku.php?id=ddo_samples

Let me know if any of those does the trick!

Bino

Thank you Eric! I will try this tonight and let you know how it goes

Sugus

Hi!

Sorry to hijack this thread but I thought it would be easier to keep layer crash issues in one thread.

I'm having a similar problem that when I create a blank layer and try to enter the mask menu it just crashes, giving me this error: (It's different to the one above hence me posting it)



Hopefully this will help you guys at Quixel to narrow down the issue too

Eric Ramberg

Sugus - no worries! Could you try one thing for me, download a sample project from the wiki and try if you get the same error, just to rule out any problems with the inputs!

http://quixel.se/usermanual/quixelsuite/doku.php?id=ddo_samples

Thanks

Bino

Hey Eric, I tried out the samples and they didn't crash for me. So I'm guessing not using PNGs for input could be the issue.

Hitjones

I can't run Ddo anyway ((

I click on Ddo icon, but nothing happened Windows 8
This crush i have too, after restart this problem disappeared

Bino

I can't run Ddo anyway ((

I click on Ddo icon, but nothing happened Windows 8
This crush i have too, after restart this problem disappeared

Hey Hitjones, I've had this as well. Check out the task manager and kill QUIXEL.exe. Should be able to start again without restarting your PC.

Eric Ramberg

Bino - Try converting your inputs to flattened png´s without any transparency!

Hitjones - Try running the suite and PS as admin, also make sure you don´t have any anti-virus blocking it!