SOLVED: Quixel Suite - Crashing on launch

oxygencube

I had been using the trial/beta for a few months and over the Black Friday sale I bought the suite. I got home from vacation, installed and updated the suite and now it crashes. I do run PS, software, OS on a SSD and would prefer to be able to run this on there as well.

Here is what happens:

I launch the suite and the toolbar comes up no problem. I try to launch DDO, the button depresses but it won't launch, nothing. If I try to launch NDO that tool launches but immediately, I get this crash:



Things I have tried to fix it:

*Restart
*Uninstall, Restart, Reinstall,
*Uninstall, Restart, Install on HDD
*Uninstall, Restart, Roll back to 1.7
*Run in compatibility mode
*Run as administrator


My specs:

i7 4790k
GTX 970
Windows 8.1 64bit
Adobe PS CS4 / Extended
16gb ddr3 ram


I am not sure what else to do.

I love this software in beta/trial but it looks like this version is super buggy.

Would love some help here...

Thx!

marshallxu

I had exact same problem too. I solved it by right click the shortcut icon and run as administrator.

Eric Ramberg

As mashallxu says, try running the suite and PS as admin!

oxygencube

"Make sure there are no non alphanumerical characters in the install path of the suite"
"Run PS in admin mode as well"

One of those two worked for me. Thx!

Eric Ramberg

Woho! Now make awesome art and come back and show it

savager

I also crashed Ddo
When I clicked Mask Button. u can see this message lol
how can i do? I couln't retouched mask....Help me!