Long story short, me and a friend were working on an item for an esports team - they set up a profit share, but turns out they didnt include my co-creator.
I've emailed them asking to amend it, but on the workshop page it looks like the share has been finalised. I've not heard back from them in a while either, so i suspect they may have washed their hands of it.
Is there any way to adjust it after the fact? Any way of getting in touch with valve?
its a bit of a mess, so if theres anything to do i'm all ears....thanks!
Replies
I managed to reset the percentage cut on my nexon courier to fit the tournament tiket by asking the(nexon) to speak with valve .
You should have a tiket (workshop item) submited by them , and the item submited by you guys . Both should have the same percentage cuts on them (the revenue is calculated on each item)
If you could proove that you made the items , you can talk with them , and in the worst scenario , you can talk with valve and make a complaint . Be wearry that this will create some potential banning is shenanigans are discovered.
not sure how i'd even go about that? no real way of communicating with valve as far as i can tell? I've even used the "chat" with valve console in the workshop, but nothing came of it
yeah, i have an item with the correct percentages
then they sent a ticket for the tournament item with the incorrect percentages (which i approved as i assumed everything was still setup the same...INCORRECT!)
How could i talk with valve to complain? i really have no idea how to get in touch!
Also, i dont know about banning, i'm sure its just poor communcication - english isnt their first language either so thats not helping...
they will probably offer you guys the chance to remake the item with the correct percentages but dont mess around too much or they will just cancel your stuff, make sure you get it sorted quick because they dont wanna spend too much time on it
and next time make sure u have the final percentages before you accept ^^
http://www.valvesoftware.com/email.php
select "dota2 team" from dropdown menu, make sure u leave ur steam name and the name of the ticket etc obviously
wow - thanks for that, never saw the "dota 2 team" amongst the dropdown options before, so i've sent them a message.
Whatever happens thats the best shot i have of sorting it out, so thanks again!