UDK completely stops working when I import an FBX static mesh

SaboR1996

Im having trouble with imports, it completely crashes my UDK, it doesnt even respond when I use end task on task manager or the click the close button, it just freezes.
model info:

Tris: 1362
texture map size: 2048 x 2048
normal maps 2048 x 2048
specular: 2048 x 2048
Custom collision mesh made inside max 2013

I cant see the problem...

I have never had problems before with importing.
edit: happens with all imports, including ones that I have loaded before

r4ptur3

i know this may seem kind of dumb, but have you tried importing one thing at a time? try just the static mesh instead of all at the same time. if the static mesh fails, try the texture map next. if the texture works, you know the mesh is corrupted. if both fail it is something deeper.

SaboR1996

it doesn't even get to the dialogue box where you type in package names etc.
edit: freezes on textures as well.

r4ptur3

what is your import process? what buttons are you clicking? are you working off your local machine, or something online...like dropbox or a server?

SaboR1996

i'm working local machine, personal computer more specifically, i'm literally clicking import at the bottom of unreal library thing
Then I click my model or texture

r4ptur3

hrmm ... i don't usually suggest this, but maybe a fresh install of UDK? if you were able to import before and this just started happening it may be a corrupted file or something (however unlikely).

SaboR1996

Oh yay, I get to endure the loveliness of my 300kb/s DL speed.
Thanks for the help!

Butthair

Where are your fbx files saved at? I've had similar happen when my files were on my D drive when UDk is installed on my C drive. I exported some to somewhere in the C directory (my documents for example) and it worked fine (strange I know).

Froyok

Don't hesitate to launch the UDK with the log command :

UDK.exe editor -log

When importing an FBX file, there are some informations displayed in the log window (like errors), maybe the UDK get stuck on your FBX about something and therefore crash.