Problem with zbrush export

NAIMA

Hi I have made a high poly model of a snake statue , low poly , uvmapped etc , I just need to export the HP , but when I do it says file saved succesfully but when I go open in Xnormal it says is void , indeed zbreush is saving the file with unusual speed , actually instntaneously compared to the other times that required several seconds ...

what can be wrong and how can I fix? I tried to restart the program but didn't change .

St.Sabath

try to switch to a 1 level lower export in triangles,see if that outputs a full file.

ElleKitty

You noticed a few saving issues, it seems. Try checking the saved file, and see if it's 0 bytes big! If it's not, consider opening it in some text editor and see if you get something weird like all vertex data being zeroes.

Yeah, try a different subdivision; you did not mention the polycount of your HP sculpt.

Pabs

1. try decimating the model
2. try re-importing into zbrush to see what you get back
3. make sure your layers are baked down
4. your exporting setting might be off