Side-by-side configuration is incorrect

mork02

I'm trying use the marmoset toolbag in windows 7 x64 but this error appears
"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail"
i tried many Microsoft Visual C + + but had no results.
The error that appears is this
"Microsoft.VC80.CRT version 8.0.50727.6195. cannot be found"
i´m trying to install vcredist_IA64, but failed to install.
Any help will be very grateful.:)



sorry by the bad English

Sukotto

Hey I have this problem too and have emailed the Marmoset guys and they helped me but I still haven't fixed it. They recommended that I install a previous version of the application since they said they changed some stuff with version 1.07

Karmageddon

This should be in Technical Talk~

Also you're lucky you get a pop up in Marmoset. Mine likes to just crash.

Two Listen

Try downloading the vcredist_x86 file from both of these pages (even if you have a 64-bit operating system).

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=14431

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=26347

If either of those updates fails to install, or comes up with an error while doing so, shit is officially complicated. The "side-by-side" configuration message is pretty much always that it isn't detecting one such C++ update. That doesn't necessarily mean that you don't have them installed. I've seen it happen where other programs can alter or install registry keys that point the installer for these files to the wrong directory (a logitech keyboard did this to me once), so it's always looking in the wrong place for the C++ files. Sometimes the error message(s) you'll get during installation will have bits of the registry strings in them you can search for later but...well, why not just start with trying those two downloads and see what happens from there.

ljsketch

Did anyone find a fix for this?

Sukotto

I was talking to Mark from Marmoset about this problem and it seems they found a solution:

We have found a solution to the installation troubles with 1.07. We do not yet have a public installer available, but go ahead and download and install the latest version again. Once 107 is installed (it will have the same 'side by side configuration' error), then download the following file:www.marmoset.co/tbagrelease/toolbag.exe This file is not an installer. Simply replace toolbag.exe in your Toolbag installation directory with this new version of toolbag.exe, then try running Toolbag again. Let me know if this resolves your error.

ljsketch

PERFECTION!! Thanks Sukotto! I thought all hope was lost.