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Dota 2 cannot submit item

polycounter lvl 5
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Chronicle polycounter lvl 5
Hello, I'm fairly new to modeling and rigging and such. I've taken classes but the polycount dota 2 competition is the first thing i've attempted outside of class and I'm having a problem fake submitting to test the animation with the model.

First, the problem I had was that My model said it was only 432 polygons in maya, but then dota 2 wouldn't accept, saying that it was 539 polygons. In order to test it, I deleted a large chunk of faces and then resubmitted. Then, I had a problem where it would go to the import phase, but then stayed there and locked up.

Does anyone know much about the submission process and why I may have had this issue? Any help would be appreciated.
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