Here is a question I can't seem to get a clear answer. If I get a subscription to MEgascans and in time decide to cancel for some reason, does that mean that EVERY asset I downloaded before I cancelled I will no longer be able to use in projects anymore? Thanks for any assistance.
This is what i call amazing news! The last step would be to allow "like you wrote" to use remaing points on expired subscriptions. Changing things to good, makes me and some friends of mine not quiting megascans for our work, so this are really good news, thank you!
Hey @ all, After being a megascans customer for 3 months "4K subscription" and actually happy about it... I quickly realised again, after beeing alreday through the whole Quixel Suite V1... Not working at all... full of bugs drama, that quixel is not at all customer friendly. After 3 months i stopeed to subscribe megascans…
We're definitely listening and will look into any available opportunity to improve our services and tools. Thank you for the feedback - it's our sincere hope that you'll enjoy the journey alongside us as Megascans continues to mature and Quixel SUITE continues to improve. Please don't hesitate to let us know if we can be…
hey, First of all thank you for your answer! I understand the Quixel Idea of a subscription model but i still don't understand why you guys have choosen to take the customer unfriendly path! Yes there are sites which offer the same or even worst subscription model! I agree! But there are also a ton of sites which offer a…
Hey Adiko, Thank you for writing to us in such detail, we really appreciate it. We are very sorry to hear about your dissatisfaction of the service. We strongly believe feedback like this is the best way to improve our products and in fact has been a driving force for our development from the very beginning. Firstly we…
hey Synaesthesia, I think you still dont understand what the main problem here is... Actually it's just not about me, its about your regular costumers. There is absolutely no reason to block and delte Points your customer has paid for! "when the customer is no longer subscribing" beside the fact to keep them in the…