Talk to Citizens advice or other free legal advisory service is all I can recommend. The one about the Ombudsman above, too. Hell, while you're at it, report them to Watchdog so we can all see that guy on TV knock on their door demanding explanations!
A little update: Well I would love to come back and say everythings great however its grim.. At the start of january I was banned and deleted from train2games forums (no reason given) I then recieved a call telling me I had been suspended following train2game seeking legal advice against me. Currently Im locked out of all…